PokerStars.com gains revenue by charging a fee for each player (raked from the pot in a cash game or paid up front for a tournament). The more players, the greater the revenue - plain and simple. Decent poker players will play on-line consistently. If they suffer a bad streak, they tend to hang in there waiting for the law of large numbers to take over and turn things around. New players and poor players (not necessarily one and the same) will stop playing after losing several games and seeing their bankroll depleted. Therefore, PokerStars rewards the poor (and sometimes inexperienced) player by "creating" bad beats - meaning the better player that has moved his chips into the pot with a much stronger hand sees the opponent's miracle card (or cards in some cases) dealt on the turn or river thus making his or her hand a loser. All poker players have suffered bad beats - it is part of the game. The problem with PokerStars is that they orchestrate the bad beats. The cards to be dealt should be determined by a random number generator. This is clearly not the case. The frequency of this occurence is so high that there is no statistical support for the integrity of the outcomes. As for the typical player, they are left with no recourse. If they had unlimited time and resources, they could document hundreds of thousands of hands over months and show that the trend lies outside the standard deviation for a fifty-two card deck. But who has that kind of time and what good will it do? This is a foreign based company that exists outside of the laws of the United States. When they are challenged on this front, they respond by freezing a player's account and providing extremely ignorant commentary making it clear that they do not care about the individual player - just the fees.