• Report: #400580

Complaint Review: audiolunchbox.com

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  • Submitted: Friday, December 12, 2008
  • Last Posting: Saturday, February 21, 2009
  • Reported By:Plymouth Other
audiolunchbox.com
www.audiolunchbox.com Internet U.S.A.

audiolunchbox.com Failed to provide correct downloads of albums bought Internet


2Author 0Consumer 0Employee/Owner

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Although I have paid for, and downloaded, music albums from this company in the past the last two albums had faulty first tracks - they last a few seconds only whereas they should be several minutes duration.
I have sent them four emails asking them to either correct the files or credit my outstanding balance but they have not replied to any of them.

I suspect that the company has folded and I am glad that I paid them $10 only at a time although they offer bonus tracks as an inducement to buy more expensive packages.
Personally I think it is a good idea to avoid committing large payments to websites that are not well known mainstream companies, especially those in Eastern Europe,
which often go bust without notice.

There website is still up and running and they are still accepting payments but they are not responding to emails.

Tony
Plymouth
United Kingdom

This report was posted on Ripoff Report on 12/12/2008 5:23:41 AM and is a permanent record located here: http://www.ripoffreport.com/on-line-stores/audiolunchbox-com/audiolunchbox-com-failed-to-pr-2fdge.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Update By Author

audiolunchbox response to complaint

AUTHOR: Tony - Plymouth (United Kingdom)

This company took another payment from my account in spite of all the emails I had sent to them asking for my subscription to be cancelled. I used the good offices of the Culver City Better Business Bureau to resolve the problem for me. Their first letter to the company was apparently ignored but eventually they received a fax from them saying the account had been closed but no apology or offer of reimbursement for the faulty albums. I have heard nothing from them directly.

Audiolunchbox is a company to beware of and I advise everyone not to give them a recurring payment mandate.
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