Bidz.com RIPOFF Sent my X-mas presents to the wrong address then refused to give my money back! Culver City California

I am at my wits end with this company! After I called them to verify my address, they sent out my 2 packages. The first one went to my address the second went I dont know where. I called several times as christmas got closer and closer only to have the customer service department state I had to file a claim with them which they would sent out right away via email.

To this day I have never received an email from Bidz.com. I called them back to tell them as much and they hung up on me (several times). I went to Paypal and filed an item dispute with them hoping for results. A woman named Myra (the head of Customer service) called me back to say they would do nothing to help me until I closed the dispute via Paypal. Being naive I closed the dispute.

It has now been 4 months and I am being told I had several disputes opened with Paypal which anyone knows you simply cannot have more than one dispute opened for the same item. I have been hung up on by Myra, threatened by Juan and basically called a liar and thief by the general staff.

On top of losing my money, not having Christmas presents for my family and the aggravation of this situation I found out the initial jewelery I received was fake. How can a company get away with this and still be in business??? I have seen alot of complaints about this company. If there is a lawyer out there willing to take the case I would love to file a class action lawsuit and get them closed down!!

Michelle
Las Vegas, Nevada
U.S.A.