• Report: #397710

Complaint Review: Costumesgalore Dot Com - Costumes Galore

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  • Submitted: Thursday, December 04, 2008
  • Last Posting: Tuesday, December 09, 2008
  • Reported By: — A big city Other
Costumesgalore Dot Com - Costumes Galore
1070 N. Batavia Suite E Orange California 92867 U.S.A.

Costumesgalore Dot Com. Costumes Galore Non delivery! No reply to my mails! No staff! No phone number on website! Orange California


2Author 0Consumer 0Employee/Owner

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I ordered three items from Costumes Galore on Novermver 16, 2008. I already paid by credit card on their website (automatically international shipping was charged as I'm outside of US). They didn't allow PayPal, so I can't ask PayPal staff to help me. It was my first order from them, so I sent them an E-Mail (sue@costumesgalore.com) to ask when they ship my items because I wanted to know what's going on with my items (of course, I didn't use a free mail account like Hotmail because I knew some online shops avoid it). However, they didn't write me back. So I sent them E-Mails several times often, but I haven't received a reply from them yet! I thought I give them a call, but their website (www.costumegalores.com) say they will give me their phone number if I ask them by E-Mail. But they NEVER reply. So there is NO way to know their phone number because they don't reply to my E-Mail. They don't have much info on their website, no phone number, no names of staff/owner. Almosy three weaks are left, so I really worry about my order. Their website looks large, so I believed they were not fraud though... Don't they care about international customers? I'm quite dissapointed. There was no notice on their website that they stop orders or something, so I just ordered... Sigh. You can write to sue@costumesgalore.com, but you won't get a reply from her.

Nemesis_for_justice
A big city
Japan

This report was posted on Ripoff Report on 12/4/2008 6:15:06 AM and is a permanent record located here: http://www.ripoffreport.com/on-line-stores/costumesgalore-dot-c/costumesgalore-dot-com-costum-97q7f.htm.

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#1 Update By Author

I paid $21.75 include S&H, but they secretly charged over $40!!!! Credit company told me

AUTHOR: Nemesis_for_justice - A big city (Japan)

SUBMITTED: Tuesday, December 09, 2008

I was surprised when I asked to the credit card company about this shop, the company said this shop charged over $40, not $21.75! It's fraud!!!! Stay away from this shop Costumes Galore http://www.costumesgalore.com The owner's name is Peter Redman, he has other websites with the same postal address http://www.theatricalmakeup.org http://www.theatricalcostumes.org sue@costumesgalore.com peter@theatricalmakeup.org He stole my money!!
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