• Report: #303074

Complaint Review: Crispykicks

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  • Submitted: Thursday, January 24, 2008
  • Last Posting: Monday, June 16, 2008
  • Reported By: — Kirksville Missouri
Crispykicks
47B Harbour Square Suite #81071 Toronto Ontario M5J 2V3 Canada

Crispykicks.com - crispykicks Inc. Refusal to Correct Incorrect Order Toronto Ontario


1Author 0Consumer 0Employee/Owner

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On December 26th, I ordered a pair of shoes online with Crispykicks. Upon reciept of the merchandise, I discovered that they were a completely different pair than the ones ordered. I emailed the company for a possible refund and was informed that would not be possible. The company took the liberty of selecting another item because the item ordered was not in stock. I authorized the purchase of a particular pair of shoes, but recieved otherwise. Upon contacting customer service, I was informed that I should keep the pair that I do not want, or pay to have them shipped back and exchanged. In short, they expect me to pay for their error. In ordering from CrispyKicks, be aware that they WILL NOT send what you want, but what they choose for you.

Trent
Kirksville, Missouri
U.S.A.

This report was posted on Ripoff Report on 1/24/2008 3:47:37 PM and is a permanent record located here: http://www.ripoffreport.com/on-line-stores/crispykicks/crispykicks-com-crispykicks-xbmae.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 0Consumer 0Employee/Owner
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#1 Owner of Company

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AUTHOR: Crispykicks - Victoria (Canada)

SUBMITTED: Monday, June 16, 2008

Hi Please contact crispykicks at sales@crispykicks.com you can either return the item for a new choice of anything you wish, or return it for a full refund. Thanks!
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