• Report: #536540

Complaint Review: DSW Shoes

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  • Submitted: Wednesday, December 09, 2009
  • Posted: Wednesday, December 09, 2009
  • Reported By: BonnieB — Redondo Beach California United States of America
DSW Shoes
810 DSW Drive Columbus, Ohio 43219 Internet United States of America

DSW Shoes DSW.COM ADDS CHARGES on RETURNS Internet


1Author 0Consumer 0Employee/Owner

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BEWARE purchasing from DSW online.  I purchased two pair of shoes, one needed to be returned. The pair I returned cost 39.50 on sale.  I got back 12.05 in credit. They charged more for return postage for one pair of shoes (8.50) than they did to ship 2 pair of shoes (7.50). Then they took off 20.71 in promotions (???) that were never listed to begin with. I purchased the shoe at a sale price, but they deducted other non-obvious charges.  BEWARE DSW.COM because even if they don't list their 'promotions' when you purchase - they will deduct them.

This report was posted on Ripoff Report on 12/9/2009 11:27:53 AM and is a permanent record located here: http://www.ripoffreport.com/on-line-stores/dsw-shoes/dsw-shoes-dsw-com-adds-charges-da24b.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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