• Report: #829677

Complaint Review: eGlobalelectronics

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  • Submitted: Friday, January 27, 2012
  • Last Posting: Friday, January 27, 2012
  • Reported By: Randy — Rochester Hills Michigan United States of America
eGlobalelectronics
4811 Lyons Technology Parkway Coconut Creek Florida 33073 United States of America

eGlobalelectronics eGlobal Electronics NO credit for returned merchandise Coconut Creek, Florida

*UPDATE by author: Correction to software version


2Author 0Consumer 0Employee/Owner

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DO NOT ORDER from this company. They are a scam rip-off. All their positive reviews are from their own in-house people.

I ordered 3 mini-netbook computers with-wi-fi, 3 2G-SD cards, 3 1-year warranties, and 3 soft sleeve cases for the computers for Christmas gifts on December 1.

The order was accepted on December 14.

The order was shipped on December 21.

The order was received on December 29th Late for Christmas.

It took one month to deliver products that were advertised to be in-stock.

All 3 computers have outdated Win-XP software that can't be upgraded. All 3 computers have obsolete IE browser that can't be upgraded. Can't log-on to Google without getting "obsolete browser, please upgrade" errors.

Returned ALL the merchandise with approved RMA for credit.

Warranties and shipping (FREE) are NOT refundable, and the charge a 25% return fee.

They kept my 3 soft sleeve cases and gave NO credit, no explanation. They do not reply to questions posted to my account. They do not answer phone calls. They do not call back when you leave a message.

Contacted my VISA company and they are looking in to it.

Total spent $327.94
Total refund $219.00
Total rip-off $108.94

This report was posted on Ripoff Report on 1/27/2012 11:52:38 AM and is a permanent record located here: http://www.ripoffreport.com/on-line-stores/eglobalelectronics/eglobalelectronics-eglobal-ele-f50aa.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Update By Author

Correction to software version

AUTHOR: Randy - Rochester Hills (United States of America)

Netbook software was incorrectly identified at Win-XP. The correct software identification is Win-CE
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