• Report: #212594

Complaint Review: On Rebate Tiger Direct

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  • Submitted: Monday, September 25, 2006
  • Last Posting: Thursday, August 30, 2007
  • Reported By:Danville Illinois
On Rebate Tiger Direct
PO Box 440519 Miami Florida 33144 U.S.A.

On Rebate Tiger Direct Don't tell me I didn't fill in the blanks.. it happened more than once! I am not stupid and neither are these other victims Ripoff Miami Florida


1Author 0Consumer 1Employee/Owner

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I went to the OnRebate website, followed along and I was told I would get a confirmation number follow up e-mail within 24 hours so I could get to the rebate for (what is this about? just give us the form!). 2 weeks later I get my confirmation email... I saved it an printed it...everyting is documented this time!

So now, do I have to pay extra postage to get a confirmation they will receive it this time?? Then will they lie and say everyting wasn't include? DUH! on 3 pieces...WE ARE NOT STUPID...SO THOSE SAYING QUIT COMPLAINING AND DO IT RIGHT.. keep buying from Tiger Direct and you see how many times this happens. I have bought from them for 10 years...it is not rocket science to fill out a rebate. BUT WHO HAS TIME TO BEG FOR THE MONEY OWED?

The last rebate I got took 8 months from OnRebate! I have 3 I never received - totallying $110! Tiger Direct lures you in and only sends 1/3 of the rebates...not worth it. I hope they get sued! FRAUDS!! Good luck talking to the moron on the phone at OnREbate...They must be hired from a government program -No brains!

Deb
Danville, Illinois
U.S.A.

This report was posted on Ripoff Report on 9/25/2006 8:45:17 AM and is a permanent record located here: http://www.ripoffreport.com/on-line-stores/on-rebate-tiger-dire/on-rebate-tiger-direct-don-t-t-f5623.htm.

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REBUTTALS & REPLIES:
1Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 Employee

Help with your rebate

AUTHOR: Alex - Miami (U.S.A.)

Dear Customer:

We apologize for any inconvenience you may have experienced, and if the issue has not yet been resolved, I would be glad to assist you. To begin, please email me at alex@help.tigerdirect.com with your Tiger Direct order number in the subject line, as well as a brief summary of your rebate situation in the body of your email. If you have your rebate tracking number(s), you can include that also. Your issue will be researched, and we look forward to resolving it for you as promptly as possible.

Sincerely,

Alex
Tiger Direct Customer Service/Web Response
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