I order the kit for a $1.95. When I learned of the 14 day trail, I immediately sent them an email to cancel. I only balance my back account about every 2 months. Last night I discovered a charge of $29.95 for the last two months.
I called and spoke to Carrie. She informed me that you can't cancel via email, that you can only cancel by calling. I asked for a refund and was told "no". I told her that I would be posting the company on RipoffReport, that I was going to go to my bank and have them reverse charges, and, I asked her for the location of the company so that I could contact the Better Business B. She told me the town was Gleeta, CA, I had her spell it. G-L-E-E-T-A.
I asked her for a confirmation number for my cancellation. She must have been mad as she hung-up on me without giving me one. STAY AWAY! Continue reading the other 14 or so reports. One offers details about other names that this company operates under.
Ripped Off
Ithaca, New York
U.S.A.