• Report: #426

Complaint Review: www.Of-the-Month.com

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  • Submitted: Wednesday, May 12, 1999
  • Posted: Sunday, December 19, 1999
  • Reported By: —
www.Of-the-Month.com
NATION WIDE Lafayette, Louisiania U.S.A.

BUYER BEWARE ! MAIL ORDER CO. = www.Of-the-Month.com


1Author 0Consumer 0Employee/Owner

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I ordered a soup subscription last year (Christmas gift) for an elderly recluse . The soup has yet to arrive and all efforts to rectify (38 attempts in 11 months) have proven fuitless.

My complaint: Misleading advertising/misrepresentation: The company web site continues to advertise soup subscriptions. However, to date, they have been unable to deliver on this claim.

Unhonored guarantee: The company web site contains a customer
guartantee that all problems will be taken care of within 48 hours.
Although they are acutely aware of the problem, after 5 months, the problem still exists.

Unsatisfactory service: Owners do not respond to emails and their phone often rings out. No remorse.
Promises made but not kept.
Lots of lip service.

This report was posted on Ripoff Report on 5/12/1999 12:00:00 AM and is a permanent record located here: http://www.ripoffreport.com/on-line-stores/www-of-the-month-com/buyer-beware-mail-order-c-7n4be.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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