1: May 12, 2009. I placed an order on their website and paid nearly $200 by PayPal.
2: July 21, 2009. After many emails the order finally arrived, but only after I changed colours. . The 8 x 8 Roof was too large and baggy and the matching 8 x 8 Netting was too tight and about a foot too short for the walls. the material was not the best of quality.
3: July 21, 2009. I requested a return the same day I received it and was given permission to ship it back for a refund, an RMA number was assigned.
4: July 21, 2009. I returned the items at my expense the same day via Canada Post with the tracking number *****5872.
5: July 24, 2009. According to the Canada post website, the RMA with the tracking number *****5872 was successfully delivered on the Friday of the same week at 10:36 am.
6: August 18, 2009. After several emails the company finally acknowledged receipt of the returned goods and contacted me stating that the refund was processing via PayPal.
7: September 20, 2009. It has been over a month since they informed me that they were processing my refund. They ignore my attempts to contaact them.
Now I am out the goods and the money...these guys are crooks!