Superior Painting - San Antonio Superior Painting - Superior Painting & Remodeling Completely unreliable and false San Antonio Texas

I have to say that I am pretty disappointed in the way the job has turned out. Yes, it looks good and the guys that worked on it were amazing in listening to our concerns, but there are a number of things that Ernest said would be done that weren't and even stopped his guys from working on it. For example:

1. Ernest said there would be two coats of paint on the main house. His explaination: "Backrolling IS the second coat." Backrolling does NOT count as a second coat of paint. Backrolling helps the first coat of paint to adhere to the house, but it does not substitute as a second coat.

2. Ernest said the fence would be primed and then given a second coat of paint. I watched (and he watched) as they sprayed directly to the original unfinished wood and then told me that this would be enough. Again, backrolling here also does not count as a second coat of paint. Also, not too much time later... that paint is now peeling up everywhere.

3. He said the doors would be primed and painted with a second coat of paint, and I watched as they painted one coat directly to the original unfinished door.

4. He originally told us that they do not work on Saturdays and Sundays, but then he had his guys working in 100+ degree weather Saturday and on into the night... because he had "another big job on Monday" you decided to have his men work late to finish our job. Thanks for the rush job.

His website says he prides himself on 100% customer satisfaction and I can tell you, we are most definitely NOT 100% satisfied. Yes, the house looks good but it could have looked much better. Who knows how long that will last.. a year? Two? Hardly worth the price. We went with Superior Painting because after bidding with a few other contractors, although his price was NOT the cheapest, we trusted him, his website, and his feedback reviews.

Well... here is an UN-100% review.