• Report: #308267

Complaint Review: TheLadders.com

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  • Submitted: Tuesday, February 12, 2008
  • Last Posting: Tuesday, February 12, 2008
  • Reported By: — Seattle Washington
TheLadders.com
137 Varick Street, 8th Floor New York New York 10013 U.S.A.

TheLadders.com No The Ladders.com is hiding behind their terms and refusing to refund $654 for a Resume that they have done no work on. New York New York


2Author 0Consumer 0Employee/Owner

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On Thursday, Feb.7 I signed up with TheLadders.com to have them produce a resume at a cost of $654. They then e-mailed me a blank worksheet to complete in order to actually produce a resume. Less than 24 hours after signing up, I decided to not seek alternate employment and requested to cancel with a refund. I was told that I could not cancel because the terms said so. I appealed to Dorion with The Ladders.com about this business practice and holding a customer hostage.

They have done no work, and actually cannot do any work until a customer returns a completed worksheet. I did not return the worksheet, so they have done nothing toward creating a resume for me. I have been in business for years and would never hold a customer hostage like that.

Doug
Seattle, Washington
U.S.A.

This report was posted on Ripoff Report on 2/12/2008 11:10:30 AM and is a permanent record located here: http://www.ripoffreport.com/personal-services/theladders-com/theladders-com-no-the-ladders-657be.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Update By Author

update

AUTHOR: Doug in seattle - Federal Way (U.S.A.)

SUBMITTED: Tuesday, February 12, 2008

Decided to proceed with resume service since they are charging me anyway.
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