Adams Feed Store Filthy conditions for animals/ uncaring, rude staff Arlington Texas

I've had the opportunity to patronize Adam’s Feed Store on several occasions over the last 6 months.  Having met the owner and staff I can tell you that they care about the store, the animals and their customers.  

After reading many reviews, most of them outdated, the main issue with most complaints surrounds the puppies and live animals to a lesser degree.  The animals in the store are on consignment until purchase and receive quality and humane treatment from the staff while in their care.  All animals receive routine veterinary care and vaccinations.  Adam's only accepts healthy animals.  Adam’s Feed does not breed animals, nor do they accept any animals from puppy mills.

But they do accept live animals, on consignment.  This appears to be the main issue that several folks have.  The puppies are up front in the store in either a large cage with shredded newspaper, food and water bottles, or in smaller cages.  They are put in smaller cages for their safety.  Having breed and raised many puppies over the years I can tell you that puppies have a smell all their own!  And several together make a stink!  They play hard and they sleep hard - sleep, eat and grow and dare I say it, poop! The store cleans the cages daily.  They provide water and food daily.  They even bond with the puppies.  Some sell quickly, others take longer.  

While the complainant may have wanted to help in purchasing the puppy in question, the store cannot offer a discount since the animals are on consignment.  And while her intentions may have been good, perhaps talking to the store manager aside or in a quiet setting may have better served her.  Her emotional posting goes as far as to indicate the puppies are from puppy mills.  She offers no proof and wrongly indicates ALL feed and pet stores sell puppies supplied by puppy mills.  

The store and management have taken great strides over the past year to seriously consider valid concerns.  They've hired a weekly cleaning service in addition to their daily cleaning.  They've created a website and outlined their standards for "live animals".  They hold numerous feed and animal educational clinics at the store.  They hold monthly low cost vet clinics at the store.  Their staff routinely has meetings to discuss customer service skills and training.   Adam's supports the local community, hosting toy drives at the holiday season, they work with the local FFA and 4H groups and supply feed and show products.  They make many charitable contributions to animal rescue groups. 

It is unfortunate that this one posting ranks so high for online searches. Over the last several months the positive postings have far out weighted the negative ones. 

I encourage you to support Adam's Feed Store.  Let them know about the positive changes you've seen.  I for one will continue to visit them.