• Report: #519202

Complaint Review: DiscountedPetProducts.Net - SaltyLiveStock.Com - CheapPetProducts.Net

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Tuesday, November 03, 2009
  • Last Posting: Sunday, December 05, 2010
  • Reported By: Brenda — Chesterfield Michigan United States of America
DiscountedPetProducts.Net - SaltyLiveStock.Com - CheapPetProducts.Net
Internet United States of America

DiscountedPetProducts.Net - SaltyLiveStock.Com - CheapPetProducts.Net Purchased products, delivered half, and refunded to a AlertPay.com site. Internet

*General Comment: Your Beef is with the Wrong Company


1Author 1Consumer 0Employee/Owner

Respond to this Report

  • Respond to this report!
    What's this?
  • Also a victim?
    What's this?
  • Repair Your Reputation
    ...the right way!
    Corporate Advocacy Program

We purchased a pond heater and Vibram dog ball from Cheap Pet Products around mid October. While ordering, the site advertised Pay Pal, but I was unable to access Pay Pal during the check out process. Instead we had to sign onto a new site AlertPay.com (it was a https site) give the appropriate credit card information and close out the sale. When we received the parcel, only half of the order was in the box without any type of shipper or receipt. Upon making several phone calls to the sites contact telephone number, we never received an answer or even a answering service. We proceeded back to the site's customer service, filed an RMA and received an email conformation back with an RMA number. Approximately two days later we received a second email from AlertPay.com advising us we had a credit from Cheap Pet Products in the amount of the Vibram dog ball. When we proceeded to the AlertPay site in an attempt to retreive the credit, the site required "Validation" for the credit to be paid back via bank wire. Now, if I purchased through AlertPay via a credit card one would think the credit would be applied back to the same credit card, right? Wrong!! Instead, the validation the site is requesting is in the form of picture id and back information. I DON"T THINK SO!! So instead of being out of thousands of dollars due to identity theft, I think we will chaulk this up as a lessoned learned and only loose $9.00. PLEASE BE WARE OF THIS SITE!!!

This report was posted on Ripoff Report on 11/3/2009 8:00:15 PM and is a permanent record located here: http://www.ripoffreport.com/pet-shops-supplies/discountedpetproduct/discountedpetproducts-net-sa-a4a37.htm.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on DiscountedPetProducts Net SaltyLiveStock Com

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
1Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Your Beef is with the Wrong Company

AUTHOR: Jonny - Bridgeton (United States of America)

I'm not sure why you are giving this company a hard time when your beef is really with AlertPay.  You had a choice on their site of using a credit card directly or paying via AlertPay (they take both) and you made the choice to use AlertPay.

When they didn't have something available they refunded you the same way you paid them.  This is a problem of yours and not CheapPetProduct as you didn't go through the validation to get them money back from AlertPay.

Sheeze, talk about an unfair review.


Respond to this report!
What's this?

Advertisers above have met our
strict standards for business conduct.