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  • Report: #427005

Complaint Review: Petland

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  • Submitted: Saturday, February 21, 2009
  • Last Posting: Sunday, February 22, 2009
  • Reported By: — elk grove village Illinois
Petland
Golf Center Hoffman Estates Illinois U.S.A.

Petland Sick puppy with kennel cough died 6 days after purchasing Hoffman Estates Illinois


1Author 2Consumer 0Employee/Owner

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We purchased a morkie puppie for $1500 on Sunday. Vet perscribed antibiodics on Tuesday for "kennel cough". She had seizures Saturday morning at 5 a.m. - Took her to hospital - She died by 10 a.m.

Petland refused to refund anything for this puppy. Said the best they will do is give us a store credit. I explained we aren't interested in anymore sick puppy mill puppies or any further heartache. They were very matter of fact that they had no fault as per their contract and that is all they will offer.

Plus they want us to get a necropsy (dog autopsy) for an additional $250 just so they can tell us we won't get a refund.

Please help us stop Petland from inflicting this pain and expense on others.

Kim
elk grove village, Illinois
U.S.A.

This report was posted on Ripoff Report on 2/21/2009 7:26:48 PM and is a permanent record located here: http://www.ripoffreport.com/pet-shops-supplies/petland/petland-sick-puppy-with-kennel-7wb27.htm.

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REBUTTALS & REPLIES:
1Author 2Consumer 0Employee/Owner
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#1 Consumer Comment

This is not a defense

AUTHOR: Devilsadvocate4education*just My Opinions* - Las Vegas (U.S.A.)

SUBMITTED: Sunday, February 22, 2009

I am sorry for your pain. I have to ask, was the major contributing issue to the pups death hypoglycemia (or does it appear that way)? Is that why they are refusing to cover it? There are very few circumstances in which that would be covered by anyone.

Any time someone intends to hold someone else responsible for a death a necropsy with any appropriate additional testing showing a definitive cause of death (and therefore responsibility) is imperative. If the cause of death was hypoglycemia, but the necropsy showed a liver shunt that might change things. There would then be a causing factor for the hypoglycemia other than the usual contributors.
Again, I'm sorry for your loss. *just my opinions*
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#2 Consumer Comment

Something you may be able to try

AUTHOR: Devilsadvocate4education*just My Opinions* - Las Vegas (U.S.A.)

SUBMITTED: Sunday, February 22, 2009

Check on the Illiniose Animal Welfare Act. If you believe and have proof they have broken any of the statutes, you can contact the bureau of animal health and welfare, make sure you know which statutes. I don't live in Illiniose, so please check on this yourself. Someone else on here may be able to help a little more.
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