municipal
  • Report: #515185

Complaint Review: Express Scripts Inc.

Featured Ripoff Reports

Past Featured Reports

Ripoff Report Corporate Advocacy Program
Help support Ripoff Report. Donate today.
Ripoff Reports Legal Ads

Ripoff Report Legal Directory

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Monday, October 26, 2009
  • Last Posting: Monday, October 26, 2009
  • Reported By: Alex — Miami Florida U.S.A.
Express Scripts Inc.
1 Express Way St. Louis Missouri 63121 United States of America

Express Scripts Inc. ~~PRESCRIPTION DENIED 1-DAY BEFORE SURGERY~~~ St. Louis, Missouri


1Author 0Consumer 1Employee/Owner

Respond to this Report

  • Respond to this report!
    What's this?
  • Also a victim?
    What's this?
  • Arbitrate
    Set The Record Straight!
  • Repair Your Reputation
    ...the right way!
    Corporate Advocacy Program

One day before my wife is scheduled to undergo surgery, Express Scripts refuses to pay for the pain killers prescribed by her doctor on the basis that there are cheaper alternatives.

Our doctor called to explain that there are no alternatives without detrimental side effects and he insisted on this medication. Express Scripts still refused to cover it.

Instead of relaxing the day before surgery, we have spent hours on the phone getting bounced to different departments and a full blown runaround. Even the appeals procedure the have put in place is designed to deter you from fighting their verdict. I must now have my doctor take time from his busy schedule to write a letter explaining why he insisted on prescribing the medicine. We then have to send it to them via snail mail and wait for their comittee to decide.

Long story short, we don't have a choice but to pay for the medications out of pocket. It is no wonder there is a nationwide debate on healthcare and reforming crooked companies like this one.

There is a special place in hell for the employees of this company that perpetuate the fraud and participate in denying claims.

This report was posted on Ripoff Report on 10/26/2009 4:04:21 PM and is a permanent record located here: http://www.ripoffreport.com/pharmacies/express-scripts-inc/express-scripts-inc-prescr-276e6.htm.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Express Scripts Inc

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Arbitrate
Remove Reports?
No! Better yet! Arbitrate to set the record straight!
REBUTTALS & REPLIES:
1Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 Ex-Employee

I am just saying....

AUTHOR: Misty - Phoenix (U.S.A.)

SUBMITTED: Monday, October 26, 2009

I used to work for Express Scripts many moons ago. They are not your insurance provider and they do not deny prescriptions on their own. Each insurance carrier provides them with a list of medications that will be covered. It's called a formulary and you can obtain a copy for yourself at no cost if you contact your insurance provider.

Express Scripts is a PHARMACY and then simply fills the orders. Blaming them is like me my car mechanic because gas prices have gone up. E


Respond to this report!
What's this?
Ripoff Report Verified Safe

Advertisers above have met our
strict standards for business conduct.

Ripoff Report Legal Directory