• Report: #502974

Complaint Review: Pure Lift

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  • Submitted: Thursday, October 01, 2009
  • Last Posting: Tuesday, November 17, 2009
  • Reported By: Kimbo — Gladstone Other Australia
Pure Lift
pureliftcream Select State/Province United States of America

Pure Lift youthsupp 8668087326 BEWARE Pure Lift cream or youthsupp is a RIPOFF internet Company that advertises FREE TRIAL. Nothing is FREE with this company!!!! Internet


1Author 0Consumer 1Employee/Owner

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At first the words FREE TRIAL jumps out at you, then you enter your details and they still offer this as a FREE TRIAL, then you fill in your credit card details, just for security purposes they promise......still claiming FREE TRIAL, nothing will be charged to your credit card.

You recieve your goods within the 14 days, all looking good.....till I checked my first bank statement to find they'd charged me $15.00 under the name of Pure Lift, well I thought who cares, it's only $15.00 and it really does feel very nice on my skin.

3 MONTHS later I see an unknown name & debit amount on my bank statement of $94.64, this time under the name of youthsupp 8668087326. After contacting my bank they told me it was some overseas company so I Googled it and guess who came up.....yes Pure Lift!! Can you believe this company???

The bank are looking into it now so hopefully the money will be returned, BUT it looks to be that I'm not the only 1 this company is RIPPING OFF!!

This report was posted on Ripoff Report on 10/1/2009 8:39:59 PM and is a permanent record located here: http://www.ripoffreport.com/pharmacies/pure-lift/pure-lift-youthsupp-8668087326-c7872.htm.

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REBUTTALS & REPLIES:
1Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 Employee

Hello,

AUTHOR: Katy Campbell - (United States of America)

SUBMITTED: Monday, November 16, 2009

Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-676-4122 and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,
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