• Report: #220820

Complaint Review: Californiapoolsonline.com

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  • Submitted: Wednesday, November 15, 2006
  • Last Posting: Wednesday, October 14, 2009
  • Reported By:San Diego California
Californiapoolsonline.com
californiapoolsonline.com Chula Vista California U.S.A.

Californiapoolsonline.com Deceptive Pool Contractors with no License to Operate Chula Vista California


1Author 0Consumer 1Employee/Owner

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When I received a proposal and contract to sign with Californiapoolsonline, I was told that I would pay $31,000 for a pool and jacuzzi and that the entire job would take 6-8 weeks. They started the job in May. It is now November and they still have not finished. Moreover the inspections did not all pass. Furthermore, the quote is less than what they have charged me so far.
I have never felt compelled to report anyone's business but I do not appreciate being lied to and it is very frustrating to see the mess that is left in my backyard. I have had to hire someone else to do the cleanup and I have had to pay someone else to do the deck around the pool.

I found out that they are not licensed and from what I can see, they have very little experience and extremely poor customer service.

I have to go through this frustration now but I hope that by sharing my experiences to everyone about this company, it will save others from being cheated by this company. Please do not confuse this company with California Pools. They are a reputable company and have nothing to do with this other online company.

Joanne
San Diego, California
U.S.A.

This report was posted on Ripoff Report on 11/15/2006 6:37:54 PM and is a permanent record located here: http://www.ripoffreport.com/pool-services/californiapoolsonlin/californiapoolsonline-com-dece-bfcpp.htm.

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REBUTTALS & REPLIES:
1Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 Employee

Joanne is really an out of business pool contractor!

AUTHOR: Scott - (USA)

We have never had a client named Joanne.  We don't have a single contract in that year for 31,000 dls. 

But we do receive countless calls from so many pool contractors that are so mad because they lost a client to us!!  (A couple of time per year from California Pools and Spas!!).   The reality here is that most contractors have never had a lot of formal education and don’t really know what they need to do to be efficient.  So they work in a clumsy way and pass  all this in efficiencies plus a nice big profit on to their clients.  When we came into the picture and were able to do a better job for thousands and thousands of dollars less, many of them resorted to the only thing they know:  Talking bad about others under the cloud of anonymity. 

If you are ever on the market for a new swimming pool, please check out our website and find out what other pool contractors don't want you to know:

www.californiapoolsonline.com

We will give you plenty of real references.

 


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