• Report: #755322

Complaint Review: LifeLine Aquatics

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  • Submitted: Tuesday, July 19, 2011
  • Last Posting: Tuesday, January 24, 2012
  • Reported By: Anonymous — Murphy Texas USA
LifeLine Aquatics
P.O. Box 3000 #204 Georgetown Texas, 78628 Georgetown Texas 78628 United States of America

LifeLine Aquatics DK&G Management Doesn't Pay employees on time or correctly! Preys on the young ,Lifeguards, to Scam! Georgetown, Texas

*UPDATE Employee: Lifeline Aquatics response to disgruntled employee


1Author 0Consumer 1Employee/Owner

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I am a Gate-guard for this company and have been for the past 2 years and ever since I joined the company, Lifeline Aquatics, has continuously paid me late (sometimes up to 2 weeks late!) and has had numerous failed direct deposits into my account so they have to send a check out, which I dont mind, its the fact that its number 1: Late when they do that and Number 2: Ridiculous that they have that many failed direct deposits!
Last season i never even got my last paycheck till 10 months later after constant phone calls, emails, visits, and complaints! 
This past week my check was late again and my landlord said he cannot have me paying late so much and threatened to evict me!! I almost lost it, i cannot have this late paycheck business no longer!! 
Im debating on calling the Texas Workforce Commission Labor Board because this is a direct crime against the Payday Law.. I just am debating cause they most likely wont take anonymous claims and I have to keep my job cause times are tough! Im hoping that future employers, employees, HOA'S, etc will see this and BEWARE this company is a Scam! The lifeguards aren't even properly trained HALF of em don't even have up to date certifications! I watched them in a inservice once and only 2 guards knew how to do CPR out of 17...
 
Oh! And get this ... This isnt the first complaint... 
 http://www.kvue.com/home/Russian-college-students-stranded-in-Austin-101602808.html

Im at my whits end with this company! Someone please help!

This report was posted on Ripoff Report on 7/19/2011 2:33:05 PM and is a permanent record located here: http://www.ripoffreport.com/pool-services/lifeline-aquatics/lifeline-aquatics-dk-g-managem-5f36f.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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1Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 Employee

Lifeline Aquatics response to disgruntled employee

AUTHOR: Kerry Evans RN - Georgetown (United States of America)

Lifeline Aquatics is a reputable firm with an A+ rating at the BBB.  We have been in business for many years as a seasonal employer.  We hire over 250 people during the seasonal business over the last 3 years and work very hard to accommodate young teens (17 or older) as well as all their parent.  Obviously this person does not list their name.  There is a possibility this employee was are discharged for poor work ethics and inability to time manage their time.  But this is part of the seasonal business as many small businesses are aware.  With today's economy and how the government agencies play into "some" of our youths, "I work when I want to" systems it is hard to keep everyone satisfied. 

Our customers are well taken care of and the staffing that are kept are well trained.  We spent 6 weeks as well as hire additional trainers/interpreters for the Russian students as they had told us they were able to read and write English but once arriving could not do either. The other issue they put a link to does not tell everyone the fact that these Russians students played the company to the hilt.  They were Psych and business majors with a knowledge of how the American system works.  We were out over $30,000 supplying them with food, housing, clothing, training and transportation as well as increased pay.  We finally cried "enough" when they kept quitting work and boycotting our site. 3 times they boycotted our job demanding more pay (we were paying them as much as $10 per hour at the time due to the boycotts).  They did not mention the fact they had signed a contractual obligation with the company they never upheld yet we were obligated to continue to pay their housing and expenses until they "decided" to return home for school.  The media refused to print the side of the company because we did not want to be displayed on television.  They took our side of the story but did not display any of our information. 

We are a small business that is hurting due to the economy yet we continue to try to keep our doors open and hire as many as 250 employees every summer to help with the persons that want to work, yet we have standards that must be met.  If they do not meet these standards or follow policy they are held accountable just like any other company would do.  I hope if you read this you will have a better understanding of the type of person that would want to write this and the hard place we are put in with these type of employees.  We have many great employees also that have been with us for many years and we want them to remain with us through these hard times.


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