• Report: #780387

Complaint Review: Namco LLC Manchester, CT

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  • Submitted: Friday, September 23, 2011
  • Posted: Friday, September 23, 2011
  • Reported By: Diane M. — Windham New Hampshire United States of America
Namco LLC Manchester, CT
100 Sanrico Dr. Manchester Connecticut 06042 United States of America

Namco LLC Manchester, CT Andrea Dalessil/ Manager and customer service rep Serena Blatantly sold me a winterizing pool kit under false pretenses. Blatant False Advertising! Manchester, Connecticut


1Author 0Consumer 0Employee/Owner

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This is a case of False Advertising period! I bought a Winter Kit for closing my pool from Namco.  The box has a large green sticker on it stating "Everything you need to close your pool".  It lists the contents inside the box as being 1 5x15 Ice Equalizer, 2 bottles of Winterizer, 2 Winter tabs, 1 pump protector, and 1 cover cleaner. Who am I to question what the "winterizer" has in it and what they all do together.  I opened the box read the back of the "winterizer" which instructed me to add two gallons then add the sanitizer/shock.  I was furious that they charged me $47.00 for "Everything I needed....etc" when I could have bought just the "winterizer @ $6.00 ea. and sanitizer @ $6.00 ea." seperately. Instead I have half of what I need and paid almost twice.  My issue with Namco is that they are getting away with falsely advertising this winterizing kit as being "all inclusive for the price of $47.00".  Please do something about this!!!!   

This report was posted on Ripoff Report on 9/23/2011 9:30:25 AM and is a permanent record located here: http://www.ripoffreport.com/pool-services/namco-llc-manchester/namco-llc-manchester-ct-andre-0348a.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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