REC WAREHOUSE REFUSES TO HONOR THEIR WARRANTY. MACON Georgia

I HAVE BEEN WAITING FOR OVER A YEAR FOR REC WAREHOUSE TO REPLACE OR REPAIR MY POOL LINER, EACH TIME ME OR MY HUSBAND VISITS THEIR OFFICE IT'S A NEW EXCUSE. I'VE ONLY HAD MY POOL 2 YEARS,I'VE ONLY ENJOYED IT 1 SUMMER BEFORE IT STARTED LEAKING, AND I'M STILL PAYING NOTES ON IT THROUGH A LOAN COMPANY. IF THEY HAD OF RESPONDED TO MY FIRST PHONE CALL (OVER A YEAR AGO) AND NOT WAITED 6-8 MONTHS TO COME OUT AND SEE WHAT THE PROBLEM WAS, WE WOULD'NT HAVE THIS MESS.

I HAD REPORTED THEM TO BBB LATE LAST YEAR, ONCE BBB CONTACTED THEM THEY SENT OUT THEIR POOL INSTALLER(6-8MONTHS AFTER THE FIRST PHONE CALL). HE WAS TOO AFRAID TO GET IN THE POOL BECAUSE MORE THAN 3/4 OF THE WATER HAD LEAKED OUT AND THE REST HAD TURNED GREEN/BLACK.SO HE COULD'NT DETERMINE MY PROBLEM.

THEY CALLED AND SAID,"COME INTO OUR OFFICE WE'LL FURNISH YOU WITH A NEW LINER,(THIS WAS LAST FALL OR BEGINNING OF WINTER) JUST COME IN AROUND FIRST OF SPRING." SPRING HAS COME AND SUMMER. THEY ARE FULL OF CRAP.I STILL CAN'T ENJOY THE POOL I'M STILL PAYING FOR. I AM THINKING OF SEEKING LEGAL HELP.I WOULD'NT RECOMMEND ANYONE PURCHASE ANYTHING FROM REC WAREHOUSE.

Miss 327
Milledgeville, Georgia
U.S.A.