• Report: #157105

Complaint Review: Recreation Warehouse - Rec Warehouse - Proline Installtions

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  • Submitted: Wednesday, September 14, 2005
  • Last Posting: Monday, March 06, 2006
  • Reported By:milner Georgia
Recreation Warehouse - Rec Warehouse - Proline Installtions
844 HWY. 20-81 W. McDonough Georgia 30253 U.S.A.

Recreation Warehouse - Rec Warehouse - Proline Installtions ripoff, dishonest, never on time, bad products McDonough Georgia


1Author 1Consumer 1Employee/Owner

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I bought a above ground pool $3568.00 back 0n July 30, 2005. It is now Sept. 14,2005 and my pool is still not right.

It was not setup when it was suppose to be, and then it had a leak on the skimmer. It cost me almost $300.00 to fill it. I had to call them for 2 weeks before they came out to fix it.

Needless to say, they didn't fix it. They made it worst. It just needed a gasket under the skimmer, but they broke the skimmer and left it without ever telling me.

It took alot more calls & the threat of my attorney to get them back out here and I had to drain the pool for them to put a new skimmer on it. (another $300.00 to refill the pool). Gues what? It still leaks. Not only the shimmer but the water return hose leaks now.

I've been trying for over 3 weeks to get them back out here to fix this problem. They finally came today but, whatever they did, didn't fix it, it's worst now than it was.

Don't forget I also had to replace all the chemicals when I refilled the pool. They havn't offered to reinverse me for any of the cost.

I've made a complaint with the BBB of Ga. against them and they had 4 weeks to work somethin out with me. I havn't heard a word from them and there time is almost up.

Rec Warehouse uses Proline Installtions out of Stockbridge, Ga. I don't think they know what they're doing. If anyone is lookin to buy a pool, I wouldn't by from Rec Warehouse in McDonough, Ga. and if you buy anywhere else, make sure the installer is not Proline Installation out of Stockbridge, GA.

I hope this will help anyone out there thinking about buy a pool from this Co. You will be sorry if you do. This is just my opinion.

Joan
milner, Georgia
U.S.A.

This report was posted on Ripoff Report on 9/14/2005 4:15:42 PM and is a permanent record located here: http://www.ripoffreport.com/pools-saunas/recreation-warehouse/recreation-warehouse-rec-war-m327b.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 1Consumer 1Employee/Owner
Updates & Rebuttals

#1 Employee

Not a rip off

AUTHOR: Michael - Jonesboro (U.S.A.)

This is not a rip off because:
1. If you have a problem with proline dont you think you should call them and not rec warehouse?
2. Rec Warehouse does not sell a pool large enough to create a $300 water bill. tell you kids to turn off the sink when they brush.
3. Rec Warehouse has given chemicals to unique customers who have had similar problems.
4. Yee Haw...
5. "GUES what? It still leaks. Not only the

SHIMMER but the water return hose leaks now." "They havn't offered to REINVERSE me for any of the cost." "I hope this will help anyone out there thinking about BUY a pool from this Co"
Who are you going to trust?

6. Call Proline Installations @ 404-729-4069 and Jake will do you right.

I Mean Honestly...
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#2 Consumer Suggestion

this time I agree.

AUTHOR: Edward - Locust Grove (U.S.A.)

I too have bought an above ground pool from them and they do NOT finish their work and the work they do is very sloppy and very unprofessional.
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