Cal Spa Business practice

For Over 5 years I have sent letters, emails, and phone calls in an attempt to get a response from Cal Spas concerning my tub which has been a real lemon from the very beginning. All chrome trim fell off starting the first week. The motors were replaced within a year, the heater was replaced twice in three years. These problems were the result of plumbing problems caused by the way the pipes were installed. Cal Spas did try to fix the problem but when it became apparent that it would require a COMPLETE REBUILD they abandoned us!!!! They stopped answering our communications and have not made any attempt to make right the damage they have caused us.