4checks.com
Internet
United States of America
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4checks.com I misspelled the word "Services" as Serrivces -- so they say Internet
*Consumer Comment: Ripoff?
2Author
2Consumer
0Employee/Owner
I ordered checks from 4checks.com
I received the checks on February 1, 2012
I realized a spelling error.
I emailed 4checks.com on Feb 1, 2012
I received no reply.
I called them on Feb 3, 2012
They said I misspelled the word when I entered my order and I would have to pay for new checks.
The word I misspelled was Services -- I spelled it Serrvices - I feel this was an honest mistake and that 4checks should have worked with me -- maybe split the cost? I feel they should have at least reviwed the spelling of this common word and questioned me to verify that I wanted a misspelled word on my checks.
I am now out the cost of the checks and the time I waited. I'll not be using the checks or 4checks.com again.
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REBUTTALS & REPLIES:
2Author
2Consumer
0Employee/Owner
Updates & Rebuttals
#1 Consumer Comment
AUTHOR: Ken - (USA)
SUBMITTED: Friday, February 03, 2012
POSTED: Friday, February 03, 2012
be sure you use your current method of NOT checking your input before sending your order.
Sure, it would have been "nice" of them to split the cost of reprinting, but they were not obligated to do so.
Can't you use the checks an just write "oops" above the mis-spelled word? With the current cost of checks, I believe I'd give it a go. Good luck.
#2 Update By Author
AUTHOR: riverman63 - Riverside (United States of America)
SUBMITTED: Friday, February 03, 2012
POSTED: Friday, February 03, 2012
Yes - I'll probably use the darn things -- just burned me up - their total "Tough ^&%*" attitude.
#3 Consumer Comment
AUTHOR: Flynrider - Phoenix (USA)
SUBMITTED: Friday, February 03, 2012
POSTED: Friday, February 03, 2012
" The word I misspelled was Services -- I spelled it Serrvices - I feel this was an honest mistake and that 4checks should have worked with me -- maybe split the cost? "
No doubt, it was an honest mistake. The question remains, why should they pay for your mistake? How does that constitute a ripoff?
Your expectation that they should review your order for spelling errors is not reasonable. Companies often use unconventional spelling to set themselves apart from the competion.
I doubt that any live person even looks at the order before it goes to print. If you want that kind of personal service, I suggest you not use web based printing companies.
