Overnight Prints, Or Full Color Prints ripoff & TOTAL DODGE! Santa Ana California

Unbelieveably LOUSY service! print job was fine, but they did not give me the free shipping promised. Several emails into them requesting correction, each one answered by a different person, some with 3 or 4 day delays, so none of the answers either made sense, nor were timely, & I had already written back by the time I got the late ones. One even said they didn't give full refund for free shipping because they had "handling charges" - NOT listed anywhere on their "free shipping" info! No voicemail response after a few tries, either, apparently they UDES to have a Customer Service line.

DO NOT believe anything's "better!!!" Why in the world would a Co. NOT post a fax#, a direct #, NEVER answer the only phone line they post, never answer voicemails, refuse to refund on "free shipping" properly, delay shipping & tell me they're refunding partially due to their delay, but it's still supposed to be free? Oh, also their direct # NOT listed in the phone book, online anywhere, or 411...

Bottom line: check out Chamber of Comerce, they're not members. More importantly, CHECK THIS OUT:
they post ** negative complaints to date, mine will be 89** I say this is a company just begging to be SHUT DOWN!

My friends recommend use the one that starts with a V, spanish for "View"

Julie
santa rosa, California
U.S.A.

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