Print Buys The company asked me for money up front, didn't deliver on their promise; wouldn't respond to phone calls or emails Lake Elsinore California

I responded to this company's offer sent to my email.  Their website seemed very professional. When I placed my order, they asked me to pay the $778 in advance.

I sent them the money, and then some days after their promised delivery, wrote to them and called them.  I never heard back from my emails or phone calls.

About a month later, I asked an attorney friend of mine what I should do.  He suggested that since the company was situated in California, I would need a California lawyer to handle it.  I called my cousin, a Los Angeles attorney.  He contacted PrintBuys and told them he was representing me in my complaint.

Within a few days, they had refunded my money to my credit card account.  Soon after that, I received a letter from them, telling me that they had a "glitch" in my project, and hence had abandoned it.  They offered to re-do the order at a discount of $50.  I wrote back, and told them that due to my earlier experience, I didn't want to put any more money upfront.  I asked them to do the project, and bill me afterwards.

I never heard from them again, with the exception of continued solicitations for my business.