Submitted: Tuesday, December 09, 2008
Posted: Tuesday, December 09, 2008
Kev
Thousand Oaks
U.S.A.
First of all I have owned 2 print companies in my lifetime. I am a print broker now and buy a lot of printing. That said, there are always two sides to any story. I do not know what went down here, but in my opinion the biggest mistake was printing a project with a tight deadline 3 thousand miles away. Especially in the winter time. I have made most of my deadlines in my career, but I have also missed a few too. Things go wrong. Presses break down, power goes down (can't run a press without it), earthquakes happen, storms close airports etc. Fedx does screw up once in while too.
I have used Print Firm a lot in the past 3 years. They did miss a deadline once because the press broke down. Print firm in most cases in a gang printer with GREAT prices. They run multiple jobs at once to save us money. The quality is always very good too. But I would not use them on a job that has a "do or die" deadline on it" especially if they were 3000 miles away Gil. It would be like sending my wife to New York from LA when she went into labor with one of our children. That is called "poor judgement on your part". If a job is so important and the world will die if it is not done in time, print it locally. You gave up all your control by sending it 3000 miles away. There is 100 things that can go wrong with any print job. Are there no printers in Mass.?
To anyone reading this, here is my opinion. Use Print Firm. They are a legit and good printer. They have always done a good job for me. But make no mistake they will screw up once in a while. All printers do. There is an old saying with these situations in the printing business. "Remember, It's just ink on Paper"
Kevin
Weslin Productions
Thousand Oaks, Ca.