Checkmate
3995 W Quail Ave. Ste.8
Las Vegas Nevada 89118
United States of America
|
|
Checkmate Instant Checkmate LLC Had outdated , 10 year old -plus information that was incorrect except for name and age and old address. Known criminal record, none showed on the report. Las Vegas, Nevada
1Author
1Consumer
0Employee/Owner
Got smart too late, looked up this site after realizing I had been ripped off.
Got an email implying that current criminal activity was reported for individuals, but I learned that all the information they had on my stepson was inaccurate and outdated. No criminal activity was reported, but we know he has been arrested and is on the run for "minor" traffic and dui violations plus some other charges. Address is outdated , other people associated with address are incorrect. One never was a resident, the others have not been residents for over 5 years.
I am afraid they will not cancel the one month subscription easily after reading other complaints. I plan to make sure they do not extend the membership by demanding it in writing tomorrow by phine. Wish me luck.
Sure wish I had listened to my brain before I put in the credit card numbers.
Click Here to read other Ripoff Reports on Checkmate
REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner
Updates & Rebuttals
#1 Consumer Comment
AUTHOR: anonymous - Las vegas (United States of America)
SUBMITTED: Thursday, February 23, 2012
POSTED: Thursday, February 23, 2012
when it comes to out dated information, instant check mate does not input the information them selves everything is absorbed from a government public database available to the company, the information is provided but not taken off from the site unless a specific individual proceeds in removing that specific information pertaining to the public file which was placed on our site which was listed by the elected state personnel that has been hired by the state to input that information into the database. So unfortunately certain things that are older will appear as well there is only one person per state filling the information so certain states are actually back logged up to 5 years for new information. if for any reason you would prefer to remove your information from this site go to www.instantcheckmate.com and right above the disclosure there will be a remove my info link and an option free of charge to remove that information at request.
instant checkmate clearly states several times on their webpage that the following site is used for public records investigating. the key word is public record which does not pertain just to criminal records. this does however provide public housing, marriage, death, contact information, open public unsealed criminal records as well. it also does state in the disclaimer that in some cases record will not appear up to date. depending on the state, that particular state might be back logged up to 5 years on those public criminal reports so certain reports might not be available to date. If you have any type of public record, your name will appear on this site. this does not mean you have a criminal record it just states you have open public records pertaining to the specific name searched. every account does have a criminal record section, if you do not have a record it will state no criminal records found in that section. It is very important to read the disclaimers and the terms and conditions as well what the site provides before you criticize a company online for other potential customers to read about. I have had this service for a total of 4 months and i have had nothing but good experiences with the staff and company, but of course i took the time to read about the site before i just put in my information or a pointless complaint.
disclosures
Please do not use InstantCheckmate.com as a substitute for your own due diligence, research or caution when investigating others. While we strive to provide the most helpful information we can, we do not represent or warrant that the results we provide will be 100% accurate or up to date. There may be criminal history and/or other records that are not present in our results for a variety of reasons and users should be aware of such possibilities. Instant Checkmate does not provide private investigator services and this information should not be used for employment, tenant screening, or any FCRA related purposes. Instant Checkmate does not make any representation or warranty as to the character or the integrity of the person, business, or entity that is the subject of any search inquiry processed through our service.
links for terms and conditions and privacy pollicy
http://www.instantcheckmate.com/privacy_policy
http://www.instantcheckmate.com/terms_conditions
as well i provided frequently asked questions from the sites FAQ link to give a breif description of how and why your name would appear on the site.
What is InstantCheckmate.com?InstantCheckmate.com provides you with the most useful, detailed and important information on just about anyone. Whether researching criminal history, phone numbers, addresses, demographic data, census data, or a wide variety of other information, we help thousands of Americans find what they're looking for each and every day.Where do you get the data for these reports?InstantCheckmate.com compiles reports from millions of public records including information provided by state and local governments. All of the information contained in our reports is part of what is referred to as the "public record."What are the benefits of InstantCheckmate.com?Unlike most of our competitors, InstantCheckmate.com allows our members to make informed decisions about the people in their lives on a budget. While most background check providers charge a per report fee, InstantCheckmate.com members have the ability to perform unlimited searches for a low monthly rate.How do I cancel my membership?Our number one goal at InstantCheckmate.com is customer satisfaction. If you wish to cancel your membership, feel free to call one of our excellent Customer Support staff at 1-866-490-5980 between the hours of 5:00AM to 7:00PM PST Monday through Friday and 5:00AM to 6:00PM PST on Saturday and Sunday.Will I be billed every month for this service?The Instant Check Mate website offers three basic membership plans. All membership plans are billed up front for the entire term selected. By default, all plans are scheduled to renew automatically when the selected term comes to an end. If you do not wish to continue the InstantCheckmate.com service, call one of our excellent Customer Support staff at 1-866-490-5980 between the hours of 5:00AM to 7:00PM PST Monday through Friday and 5:00AM to 6:00PM PST on Saturday and Sunday.Can I sign-up over the phone?Currently, customers may only sign up for InstantCheckmate.com over the internet.How do I remove my information from your site?If you would like to remove your information from our site, please visit our opt out page.How do I change the password for my account?To update your password information:
Log in to your InstantCheckmate.com account with your username and password. Click the "Edit Account Info" link located in the upper right hand corner of the main web page. Enter the new password in the appropriate field. Click on "Change Password".