Report: #577685

Complaint Review: HD Publisihing Group - Net Detective - Net Detective Plus

Submitted: Wednesday, March 03, 2010
Last Posting: Friday, March 05, 2010
Reported By: Jimmy — Gadsden Alabama United States of America

HD Publisihing Group - Net Detective - Net Detective Plus

1392 S Woodland Blvd. Deland Florida 32720 Internet United States of America

Phone: 386-736-3881
Web: www.netdetective.net/support
Category: Services

HD Publisihing Group - Net Detective Net Detective Plus Deceptive Advertising Interne

*UPDATE by author: NET DETECTIVE ADMITS THEY ARE A FRAUD

2Author 0Consumer 0Employee/Owner

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This company offered to provide me with: "The registered owners first and last name and address along with vehicle make, model, year, vehicle identification number, (VIN) tag expiration date, original title number and lein holder information;" Associated with the tag (license plate) number that I provided for $29.99. I entered all required information and paid to find out that I had just un- wittingly became a member of standard netdetective, a worthless service that could not supply one (1) item of the information promised.

This report was posted on Ripoff Report on 3/3/2010 8:59:05 PM and is a permanent record located here: http://www.ripoffreport.com/private-investigators/hd-publisihing-group/hd-publisihing-group-net-det-9e725.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Update By Author

NET DETECTIVE ADMITS THEY ARE A FRAUD

AUTHOR: Jimmy - Gadsden (USA)

SUBMITTED: Friday, March 05, 2010

After I informed Net Detective that I have made formal complaints’ to various State and Federal Agencies they sent me this email: --- On Fri, 3/5/10, Customer Support <support> wrote:From: Customer Support
Subject: RE: NET DETECTIVE
To: "'ME'" Date: Friday, March 5, 2010, 8:21 AM--Hello, Please be advised that you will not be able to perform a license plate search, our service can only direct you to an external link to the DMV of the county and the state you are looking to perform a search. A refund has been submitted. If the charge was actually deducted from your account, a refund will be processed and it normally takes 30 days for this credit to be applied back to your account. This is the banks policy, not ours. We initiate the refund immediately. If this was just an authorization (pending charge), this refund will void that charge and nothing will be deducted from your account. If we can be of further assistance please let us know. Sincerely, Jena V. Customer Care Dot Com, Inc.Your support solution for HD Publishing Group support.hdpublishinggroup

Why do successful people stoop to such low tricks? A list of owners below:

Mr. John Stanley (Owner)

Mr. Scott Adams (CEO)

Ms. Alicia Cedeno (Customer Support Manager)

Ms. Deborah Brown (Owner)
Ms. Jean Harris  (Principal)
Mr. John Moore Jr.  (Controller)
Ms. Lizaida Rivera  (Administrative Assistant)
Ms. Jean Rousseau  (Principal)