• Report: #556415

Complaint Review: ICS = INTERNATIONAL COUNTERINTELLIGENCE SERVICES, INC.

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  • Submitted: Monday, January 18, 2010
  • Last Posting: Sunday, January 24, 2010
  • Reported By: George — Albuquerque New Mexico United States of America
ICS = INTERNATIONAL COUNTERINTELLIGENCE SERVICES, INC.
8283 North Hayden Road, Suite 128, Scottsdale Arizona 85258 United States of America

ICS = INTERNATIONAL COUNTERINTELLIGENCE SERVICES, INC. ICS World; Michael Rabern, Thomas Kane Scam Artists; Fraudsters- contracts for investigation with out of state contractors and makes excuses why they won't pay after 30 days. Scottsdale, Arizona

*UPDATE by author: Update on This Report


2Author 0Consumer 0Employee/Owner

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ICS contracted with our PI firm in Albuquerque for work in Albuquerque. After all the work was done and fedexed to ICS Investigator Thomas Kane, we awaited payment. 30 days later, after exchangiing many emails, none of which wherein Mr. Kane expressed dissatisfaction or that he was missing a video. When payment was due, Mr. Kane manifested all kinds of excuses for their lack of payment, i.e. sent your request for payment to ICS AP for payment; then sorry, we recently fired AP employee, let me check on the payment; took your payment request to ICS President for payment; etc. Finally, President Mike Rabern stated, "Let's see if everything was done right". 40 days later, they claim our video surveillance is missing, claiming our DVD was blank. It took them 40 days to check the DVD and claims it is now blank. It was not, we verified it was a good DVD prior to shipment. Maybe they erased it.....Don't waste your time with this unprofessional agency. PI clients deserve immediate access to surveillance results not 40 days later and contract PIs beware..........

This report was posted on Ripoff Report on 1/18/2010 5:13:21 PM and is a permanent record located here: http://www.ripoffreport.com/private-investigators/ics-international-co/ics-international-counterint-7c747.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Update By Author

Update on This Report

AUTHOR: George - Albuquerque (United States of America)

We finally received a check from ICS. Our last email conversation with Mr. Kane of ICS was that ICS accused us of failing to provide a CD of the requested video. We replied that the CD with video intact (as verified by the our CEO) on the CD was sent FEDEX and received by ICS by next day priority 9:30 AM. We have a signature for the receipt by ICS. A week later (44 days from receipt of our invoice for payment), we did receive our check. Due to the unacceptable communication concerning all of the above, we chose to no longer provide contract investigative services for ICS.
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