Hey Warren,
If you feel that Telstar ripped you off, we will be more than happy to talk to you about it. However, if you are the anonymous complainant registering as someone different to begin a campaign of slander against a Company that works with the utmost integrity in helping people find facts regarding their case, then we have a serious problem.
Did you hire us to do an investigation in VA Beach.. because we do not even do investigations there, or at least have not done them there recently. We suggest that you email our company with your FULL NAME and number so we can address your complaint. Hiding behind a "consumer advocate" site that allows just to about anybody to make any false accusation just doesn't cut it.