• Report: #566152

Complaint Review: BPowerhouse.info

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  • Submitted: Monday, February 08, 2010
  • Last Posting: Friday, August 26, 2011
  • Reported By: Tricked_Consumer — United Kingdom
BPowerhouse.info
PB 56001 Internet United States of America

BPowerhouse.info BPAuction BPowerhouse.info sells incomplete BPAuction script with over 10 errors for $49 and refuse to support/refund Internet

*Consumer Comment: lie


3Author 1Consumer 0Employee/Owner

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I bought this script for $49 from the internet, under the impression that it was complete and working.
In the first 2 days I discovered numerous errors/bugs of which only 1 was fixed by support who then ignored any further requests.

Here is some of what I found ( PS They don't allow you to see any of these issues on their demo)

1. Countries could not be edited.
2. Compulsory seller "Membership fee" cannot be disabled.
3. Remotely hosted images for items give an error on the index page.
4. Payment types other Paypal cannot be used, regardless of the fact that you can add other options under the Admin panel.
5. Even though the Gallery function exists, it doesn't work and adding pictures doesn't display it on the index or item page.
6. The currency converter doesn't work.
7. The fckeditor rich text editor doesn't work for the item description box.
8. Clicking on an item picture thumbnail doesn't show the original picture.
9. A bug occurred where the script sent me over 1300 emails about a "Closed Auction"
10. Only 3 lines describing how to "install" the script with nothing else telling you about all the files you need to manually edit to get the product configured correctly.

I contacted "support" numerous times and they only fixed issue nr 1 on this list and ignored all my subsequent emails.

I opened a dispute with Paypal but because the script wasn't bought via Ebay they will not refund any money for a product that doesn't do what its supposed to do.

This person Av Eanan even called me a liar in his response to Paypal:
"
  • 06/02/2010 16:45 GMT - SellerThe buyer installed script succesfully and has very small issues which are not bugs at all.
  • 06/02/2010 16:44 GMT - SellerYou are lying about 1304 emails. The script works excellently.
"

Do not buy this script from this "company" they are poorly coded rip-offs of phpauction and they will not fix their errors or return your money.

This report was posted on Ripoff Report on 2/8/2010 6:05:16 AM and is a permanent record located here: http://www.ripoffreport.com/programmers/bpowerhouse-info/bpowerhouse-info-bpauction-bpo-32866.htm.

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REBUTTALS & REPLIES:
3Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Owner of Company

Eben van Ellewee rips off honest programmers

AUTHOR: hits0018 - (USA)

Eben van Ellewee bought our script and successfully installed it. Please see his list of "errors". Country list is not editable. It's constant table which normally should not be modified. Compulsory seller "Membership fee" cannot be disabled. It's obvious addition, so
Eben van Ellewee wanted our work for free. Yes he is liar, because these are not errors at all. The rest of his list should be considered the same way,- he just doesn't say true. He asked support and we helped him, after that he wanted his money back - Eben van Ellewee just wanted to get our work and not to pay only because he found a few things he thought should be in the script! Why you thought it, Eben van Ellewee? Somebody said you that country list is editable? Somebody said you membership fee can be disabled?
It's just rediculars to require refund in such case and fill rip off report.
Dear clients, this script is one of our bestsellers. If script is sold even a few times in month people would report bugs if they would happen and we would fix them. It's excellent script and many users already built great auction sites using this script. You are welcome to try!!

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#2 Update By Author

You still have my money and I have a broken script.

AUTHOR: Tricked_Consumer - (United Kingdom)

What do you call those things I listed then?
Features?
If someone sells you a car and it turns out that when its delivered it only has 3 wheels,
You can't say: "I didn't say it has 4 wheels."
You are misleading people out of their money.
Then you stop your support when they come up with your bugs.
Don't believe me? Read the other posts which sound similar for BPowerhouse.

See the screenshot for "something I was lying about".

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#3 Owner of Company

These are features, not errors

AUTHOR: hits0018 - (USA)

You saw demo, you could ask questions about features before buying. Nobody tried to cheat you, you cheated yourself. The car has 4 wheels, don't lie. It's like you thought that car has airbag and it doesn't. You tried to get our work for free, so you tried to cheat not me. And I'm sure you'll use our script, you know very well that its real cost is much more than $49.
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#4 Update By Author

Try it yourself

AUTHOR: Tricked_Consumer - (United Kingdom)

Instead of enduring the name-calling and lies, I have done the following.
I have set up this script, without any restrictions, as it came from this "programmer".
(((Redacted)))
Test my "lies" ie. the bugs that I found in this script. They are listed in my first report.
See for yourself if this half-baked script is worth $49.
Remember, support only fixed one issue and then stopped replying to my emails.
The login details for the admin and 2 other accounts are listed on the site.  Test this script how they don't allow you to in their demo.

Please try before you buy or you might be disappointed as I was.

I don't think I need to say anything else.



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#5 Consumer Comment

lie

AUTHOR: hits0025 - (United States of America)

Golden Retriever is a great family dog. They are friendly and great kids. They are usually easy to train, because they are very loyal, would like their owners. Although there are many great aspects, because a golden retriever, you still need to spend some time training them to follow the rules of the new homes. Like having a new baby, you have the responsibility to teach them the correct place on the toilet, and how to act at home. It is recommended that you take the first few days, they are the dog and in your home all day with them. You need to introduce them and the voice of the people, they will have access to your home. Your first task should be to train them to use the bathroom outdoors. You can do this by taking these outside every half hour or so to sniff out the yard area. If you want them to use the bathroom in some areas of the yard, take them and walk them to the belt in the region. Waiting for them, until they do their business. Be sure to offer great praise when they urinate or defecate in the area you want them to use at any time. This will encourage them to when they need for this. You should also spend some time walking around them neighbors. This will teach them to go with you, and their shackles, will also familiarize them with the new environment. They are likely to be exposed to other dogs in the vicinity. They will hear them barking, and know that this is part of their new environment. You should determine what kind of rules in your home as well. Would you let your new puppy to get up the furniture? They were allowed to sleep in the bed, you or your family member? These rules, you will have to implement from the beginning, so that the new puppy will know what they are not allowed to do. If you do not want the dog to be in the furniture, then you should let them run free at home. When you see they are trying to get up on the furniture, then you should immediately push them down gently to the ground, and told them "no." To do so several times, they will stop trying to get up the furniture. Positive reinforcement is a great way to teach your new Golden Retriever puppy's behavior the way you want them. Treatment to keep some on hand, so that when they are good, they learn new skills, you can give them a positive return on positive behavior. Your dog needs your guidance so be sure to tell them that love and appreciation, they are good, let them know you are not happy when they make mistakes. They will make mistakes, but to keep their training, you will find your new dog is a great addition to your family.

Golden Retriever is a great family dog. They are friendly and great kids. They are usually easy to train, because they are very loyal, would like their owners.





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