Live Person Psychics Has failed to respond to my correspondence about fradulant balances on my screennames that seem to get created upon emailing them Los Angeles, California

During the month of August I have had some readings on live person.com however there were multiple duplicate charges for the same day of the readings, they use Pay Pal to get there payments, When I discovered these multiple charges I contacted my financial institutions about this and they said to call Pay Pal, when I called Pay Pal and explained my situation they did file some claims however they did not accept my reason and therefore closed my claims within a few days. I then decided to call my banks and tell them again what happenend which lead to me having to close all my accounts and open new ones, in addition to getting brand new credit/debit cards, In addition I also noticed that I still had money on my live person account(s) even when the chat box used for the session(s) said it was ZERO.  I have contacted them multiple times about the balances they say I owe for 259 and 704 respectiviely and they have not gotten back to me, I refuse to pay these fees until they respond to my complaints about them not caring about my grievances, I am planning on submitting a letter to there corporate office if I dont hear from them by Friday morning. I am disguested that there is a company willing ripping off people and the sad thing is I really liked one of the psychics that I was reading with