I have two sons, both of whom have travelled the world with this group. My (now 17 year-old) has seen England, France, Australia (twice), New Zealand, China and a presidential inauguration. My younger son (now 16) has been to England, Scotland, Wales, Australia and New Zealand. As a veteran parent of seven of these trips, I think I've learned a little about this organization. For the most part, it's positive.
People to People is cryptic (others might say deceptive) about how they market to your child. Once upon a time, children really were recommended for the program -- some still are -- but as privacy laws have become more restrictive, schools are much less cooperative in giving away student information, and that means marketing lists are probably being used too. That is not necessarily bad, but it does lead to a perception of deceptiveness.
People to People isn't exactly a single organization. They have a foundation backing them that controls the mission. They have partnerships with schools and colleges. Then there is also what most of us actually see: a slick, glorified (for profit) travel agency and marketing firm. The travel consultants allude to the foundation's mission to sell the trips. To some, that seems deceptive, but in truth, the mission is real. The trips are expensive, because travel, lodging and services are expensive; the prices aren't abusive.
The delegation leaders are local teachers who have been screened and specially trained. They have a mentoring structure for these teachers -- the experienced teacher leaders work with the newly trained teachers. These teachers are at once the program's greatest strength and it's greatest weakness.
If you have an oustanding teacher who has had many positive travel experiences, relates well to students, and would put his or her own life on the line for the students if needs be, the result is nothing short of miraculous. If you happen to be saddled with a leader who sees the job as shuttling little heathens through the airport and keeping them from making fools of the program . . . that's different, and it echoes down the line when new teachers are recruited. It can be especially bad if the leaders don't follow the protocols as they have been trained. If you or your child don't like a delegation leader, you should opt out of the trip or switch to a different delegation.
We were lucky enough to have a wonderful delegation leader who has been with my boys on four of seven trips. I would trust her (and have done) with my childrens' lives, happines and mental well-being.
Travel of this kind is not without risk. Ever. People to People handles thousands of students every year. It is inevitable that there will be an occassional discipline issue, illnesses and once in a great while, unfortunately, tragedy. No organization can guarantee 100% safety in all situations. That is what a parent needs to understand before they buy into People to People. Here I speak from experience as a parent when something went terribly wrong (though it ended very well due to the adult leadership).
My younger son, on his first trip at age 11, was in London's parliament building on July 7, 2005. That was the day and time of the subway and bus bombings. As parents, we were helpless; our 11 year old was with a group of American Students, clearly identified as such by their clothing, in the very center of a terrorist target. Phones were out and there was absolutely no way to contact him. Pandemonium ensued throughout the city.
Except in my son's student delegation. A quick, well thought out back-up plan had them out of harms way and enjoying themselves elsewhere within 30 minutes. The news was carefully shared with them later in the day. The parents all received calls from each other, from the organization, from the U.S. State Department all within a few hours, and eventually from the teacher/leader of the group. The trip continued. All came home safely, talking about all the places they had seen and things they had done. My son still has his unused tube ticket bearing the date we say he escaped a terrorist bombing.
A little bit depends on luck. The rest depends 100% on who the adult leaders are.
My advice to other parents:
Don't discount the complaints, but don't think they are the norm either. Know yourself. Know and listen to your child. If experiential learning through travel is an acceptable risk for your child then, above all, GET TO KNOW THE DELEGATION LEADERS WHO WILL BE PROTECTING YOUR CHILDREN BEFORE YOU LET THEM GO.