• Report: #362404

Complaint Review: Crossland Credit

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  • Submitted: Wednesday, August 13, 2008
  • Last Posting: Saturday, January 02, 2010
  • Reported By:Bristol Tennessee
Crossland Credit
5100 N. Dixie Highway Oakland Park Florida 33334 U.S.A.

Crossland Credit, Delta Fianacial ,1st Guaranty Mortgage Closed First ,Lending Mall ,Ok Close ,Pass Go Media, Superior Title ,Stephen & Amy La Londe 9 companies owned and operated by same currupt people!! Oakland Park Florida

*UPDATE Employee ..inside information: Steve Lalonde - is in JAIL... It's finally over...


6Author 4Consumer 7Employee/Owner

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I originally started dealing with 1st Guaranty Mortgage and found out that all these companies are the same. I paid Closed First for an appraisal and it never got done. They refuse to take my phone calls and refuse to return my emails. Had no choice but to dispute the charges with my credit card company.

They tried to sell me "credit repair" but after all the other problems with these companies, i wasn't about to invest any more money. That is when the real trouble began.

Immediately after my denying the credit repair program, my mortgage file mysteriously disappeared. The loan officer I was working with was fired and i was given the name of Alipio Estruch as a supervisor. Google Al and you will find that there are several reports on how he defrauded mortgage companies to obtain his house in Weston, Florida. These are the type of people that work there.

Check out the State of Florida Financial Regulations website to get license information on all the companies. The Secretary of State can provide you with corporation information on these companies as well. Beware of these companies. i am currently working with Florida and Tennessee regulators about my complaints as well as notifying the National Mortgage Brokers Association.

They always respond to complaints on this website saying that the problem is with an ex-employee. This is a LIE. Check them out on the web and you will see for yourself, they are predators.

Crossland Credit was just incorporated in June 08 and they are already falling in line with the rest of the companies run/owned by the same people.

Tkelley
Bristol, Tennessee
U.S.A.

This report was posted on Ripoff Report on 8/13/2008 9:49:33 AM and is a permanent record located here: http://www.ripoffreport.com/questionable-activities/crossland-credit/crossland-credit-delta-fianac-b3m6e.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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6Author 4Consumer 7Employee/Owner
Updates & Rebuttals

#1 Update By Author

Crossland Credit, Delta Fianacial ,1st Guaranty Mortgage Closed First ,Lending Mall ,Ok Close ,Pass Go Media, Superior Title ,Stephen & Amy La Londe

AUTHOR: Tkelley - Bristol (U.S.A.)

I have been dealing with another person at this company lately. Bob Walker (the supposed supervisor) and Al Estruch are no longer there. The people I have been dealing with to get my loan have been on top of the situation since last week. Whenever I ask for something, I get it quickly. They ordered the appraisal the day after I found a house. I will keep you posted on the situation.
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#2 Update By Author

Here we go again!

AUTHOR: Tkelley - Bristol (U.S.A.)

After dealing with the 5th person at this company trying to get my loan done. I was told I was denied the loan even though I had a pre-approval letter. Then a few hours later, I get an email saying that there was another lender interested in my loan. After jumping through hoops and getting paperwork together that I had already sent them, I spend another week waiting. Then I am asked to pay off all my debt so they can "rescore" me. I told them If I could pay off all my debt, don't you think I would? Then they said ok, only pay off part of your debt. I told them that if I did that, I would have no money left to move on and use for down payment. They said that is all they could do. I said ok, then send me a denial letter so I can get back my earnest money. Now no one knows how to write a denial letter. I did however, get a call from my real estate agent telling me that 1st Guaranty had called and requested a survey from the listing agent. Who knows what is going on. I give up. i will try again in a year or two with a different lender.

Warning.....Do not deal with these people unless you have months to wait. We have been consistently told that our loan was approved for over 3 months. Now we are denied?
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#3 Ex-Employee

PLEASE FIGHT BACK GET YOUR MONEY BACK

AUTHOR: A Estruch - WESTON (U.S.A.)

Please be aware, I started working for Crossland Credit and 1st Guaranty approximately 3 months ago. Initially, it went very well Crossland Credit was a new company and they seemed to be on the cutting edge of technology. I started as a loan officer and was quickly promoted to a manager. This company employed about 30 people.

After approximately 2 months into my employment, I noticed that the company could not follow through with what they promised their customers they would do. In other words, they collected money and were not able to deliver the service that was paid for. After having personal items stolen from my desk, I did my own research and found that Steven LaLonde has numerous judgments, liens, and people all over the country after him. However, Steve does not seem to be a bad person. After working closely with him, I became aware of people within his organization that have sabotaged his company. Nevertheless, that makes him incompetent to run a nationwide business where you collect people's money to deliver them a specific service, and then fail to follow through.

I found that Crossland Credit does not have the proper license to repair credit. Unbeknown to me, we were all working under false pretenses. As soon as I became aware of these facts, I brought it to Steve's attention and he assured me he would take care of the issues. By this time, payroll checks were bouncing, and in addition to the unhappy customers, the employees were unhappy as well. I resigned from my position with the company. I personally apologize for any harm that was done to all customers. A bit of advice to anyone, if you are a victim of this company ask your credit card company for your money back. Thank you.

A E
WESTON, Florida
U.S.A.
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#4 Update By Author

RE: rebuttal from ex-employee AE

AUTHOR: Tkelley - Bristol (U.S.A.)

Alipio Estruch, aka AE, is the person I was dealing with for weeks. He is the person who directly lied to me. He refused to call me or email me when I would request a contact from him. He specifically told me he was a supervisor only to find out he was not. Google his name and see what pops up. he is the biggest scammer of them all!!
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#5 Consumer Comment

MR Alipio Estruch helped us save our home

AUTHOR: James Cart - Chicago (U.S.A.)

Hello my name is James and i would just like to say a few things about Mr Estruch.

Thank you for saving my credit! I almost lost my home in the foreclosure. You amazingly

were able to stop the foreclosure 5 days before that happened. ! Wow, you make impossible to
possible

My Family and i owe this man a whole lot of thank you's We were facing foreclosure

on our home with no one else to turn to he fought with our lender and helped us stay in our home this is a good Man .

thank you
Alipio Estruch

James C
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#6 Update By Author

You are one in a million!

AUTHOR: Tkelley - Bristol (U.S.A.)

If Al truly did help you save your mortgage, you are most definitely one in a million. You need to run to the store and buy as many lottery tickets as you can because you are one of the luckiest people on the planet. He was fired from 1st Guaranty in September 2008. Did you not read all the posts about him? He has ruined many deals and some lives. Google his name. Are you for real?
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#7 Update By Author

Got a Great Home, Great Rate, NOT THRU THESE SCAMMERS!!!!

AUTHOR: Tkelley - Bristol (U.S.A.)

I thought that because of the times and the fact that I had a few bumps on my credit I had to go through a broker that dealt specifically in that type of loan. Turns out I found a great broker, Guaranteed Rate, and got a great deal. They bent over backwards for me and went to bat for me. They were great. They never lied or ignored my attempts to contact them.

I am still in touch with an ex-employee from 1st Guaranty (not Alipio Estruch) and he has told me all kinds of horror stories about 1st Guaranty.

Stay away from these people!!!!

They will ruin you!!!
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#8 Ex-Employee

Steve Lalonde Arrested

AUTHOR: Dana Williams - Ft. Lauderdale (U.S.A.)

Steve and Amy Lalonde have been arrested.

All of his wrongs are coming to the surface. Him and his wife Amy Lalonde were arrested today in Ft. Lauderdale, 4-3-2009.

Hopefully everyone can resume their lives and he can stop taking advantage of innocent people.

http://sheriff.org/apps/arrest/results.cfm?lname=lalonde&fname=&x=0&y=0

Arrest Search

Search criteria: LALONDE
Total records returned: 2

Click on an Arrest Number below for booking photograph and more detailed information.

Returns are updated every 15 minutes.
This information is current as of 04/03/09 at 05:17:07 PM.

Record(s) [1 - 2] of 2
Arrest No. Name Sex Location
500903421 LALONDE, AMY

F Main Jail
500903422 LALONDE, STEVE

M Main Jail

http://sheriff.org/apps/arrest/details.cfm?ID=5efd9c2b-d0b1-489b-a4c0-ac6322929904

LALONDE, STEVE

INMATE INFORMATION
Arrest Number: 500903422 Arrest Date: 04/03/2009
Race: W Sex: M DOB: 08/15/1966

Height: 510

Weight: 230 Hair: GRY Eyes: BRO
Arresting Agency: BROWARD SHERIFF'S OFFICE
* Location: Main Jail
* Visitation: INTK View Schedule
* Expected Release Date:

click to enlarge

For information about BSO's jail facilities including addresses and phone numbers, click here.

LALONDE, AMY

INMATE INFORMATION
Arrest Number: 500903421 Arrest Date: 04/03/2009
Race: W Sex: F DOB: 07/07/1967

Height: 507

Weight: 140 Hair: BLN Eyes: BLU
Arresting Agency: BROWARD SHERIFF'S OFFICE
* Location: Main Jail
* Visitation: INTK View Schedule
* Expected Release Date:

click to enlarge

For information about BSO's jail facilities including addresses and phone numbers, click here.
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#9 Ex-Employee

Steve Lalonde Arrested

AUTHOR: Ft. Lauderdale Florida - Ft. Lauderdale (U.S.A.)

Steve and Amy Lalonde have been arrested.

All of his wrongs are coming to the surface. Him and his wife Amy Lalonde were arrested today in Ft. Lauderdale, 4-3-2009.

Hopefully everyone can resume their lives and he can stop taking advantage of innocent people.

http://sheriff.org/apps/arrest/results.cfm?lname=lalonde&fname=&x=0&y=0

Arrest Search

Search criteria: LALONDE
Total records returned: 2

Click on an Arrest Number below for booking photograph and more detailed information.

Returns are updated every 15 minutes.
This information is current as of 04/03/09 at 05:17:07 PM.

Record(s) [1 - 2] of 2
Arrest No. Name Sex Location
500903421 LALONDE, AMY

F Main Jail
500903422 LALONDE, STEVE

M Main Jail

http://sheriff.org/apps/arrest/details.cfm?ID=5efd9c2b-d0b1-489b-a4c0-ac6322929904

LALONDE, STEVE

INMATE INFORMATION
Arrest Number: 500903422 Arrest Date: 04/03/2009
Race: W Sex: M DOB: 08/15/1966

Height: 510

Weight: 230 Hair: GRY Eyes: BRO
Arresting Agency: BROWARD SHERIFF'S OFFICE
* Location: Main Jail
* Visitation: INTK View Schedule
* Expected Release Date:

click to enlarge

For information about BSO's jail facilities including addresses and phone numbers, click here.

LALONDE, AMY

INMATE INFORMATION
Arrest Number: 500903421 Arrest Date: 04/03/2009
Race: W Sex: F DOB: 07/07/1967

Height: 507

Weight: 140 Hair: BLN Eyes: BLU
Arresting Agency: BROWARD SHERIFF'S OFFICE
* Location: Main Jail
* Visitation: INTK View Schedule
* Expected Release Date:

click to enlarge

For information about BSO's jail facilities including addresses and phone numbers, click here.
Respond to this report!
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#10 Ex-Employee

Steve and Amy Lalonde Arrested

AUTHOR: Ft. Lauderdale Florida - Ft. Lauderdale (U.S.A.)

Steve and Amy Lalonde have been arrested.

All of his wrongs are coming to the surface. Him and his wife Amy Lalonde were arrested today in Ft. Lauderdale, 4-3-2009.

Hopefully everyone can resume their lives and he can stop taking advantage of innocent people.

http://sheriff.org/apps/arrest/results.cfm?lname=lalonde&fname=&x=0&y=0

Arrest Search

Search criteria: LALONDE
Total records returned: 2

Click on an Arrest Number below for booking photograph and more detailed information.

Returns are updated every 15 minutes.
This information is current as of 04/03/09 at 05:17:07 PM.

Record(s) [1 - 2] of 2
Arrest No. Name Sex Location
500903421 LALONDE, AMY

F Main Jail
500903422 LALONDE, STEVE

M Main Jail

http://sheriff.org/apps/arrest/details.cfm?ID=5efd9c2b-d0b1-489b-a4c0-ac6322929904

LALONDE, STEVE

INMATE INFORMATION
Arrest Number: 500903422 Arrest Date: 04/03/2009
Race: W Sex: M DOB: 08/15/1966

Height: 510

Weight: 230 Hair: GRY Eyes: BRO
Arresting Agency: BROWARD SHERIFF'S OFFICE
* Location: Main Jail
* Visitation: INTK View Schedule
* Expected Release Date:

click to enlarge

For information about BSO's jail facilities including addresses and phone numbers, click here.

LALONDE, AMY

INMATE INFORMATION
Arrest Number: 500903421 Arrest Date: 04/03/2009
Race: W Sex: F DOB: 07/07/1967

Height: 507

Weight: 140 Hair: BLN Eyes: BLU
Arresting Agency: BROWARD SHERIFF'S OFFICE
* Location: Main Jail
* Visitation: INTK View Schedule
* Expected Release Date:

click to enlarge

For information about BSO's jail facilities including addresses and phone numbers, click here.
Respond to this report!
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#11 Ex-Employee

Steve and Amy Lalonde Arrested

AUTHOR: Ft. Lauderdale Florida - Ft. Lauderdale (U.S.A.)

Steve and Amy Lalonde have been arrested.

All of his wrongs are coming to the surface. Him and his wife Amy Lalonde were arrested today in Ft. Lauderdale, 4-3-2009.

Hopefully everyone can resume their lives and he can stop taking advantage of innocent people.

http://sheriff.org/apps/arrest/results.cfm?lname=lalonde&fname=&x=0&y=0

Arrest Search

Search criteria: LALONDE
Total records returned: 2

Click on an Arrest Number below for booking photograph and more detailed information.

Returns are updated every 15 minutes.
This information is current as of 04/03/09 at 05:17:07 PM.

Record(s) [1 - 2] of 2
Arrest No. Name Sex Location
500903421 LALONDE, AMY

F Main Jail
500903422 LALONDE, STEVE

M Main Jail

http://sheriff.org/apps/arrest/details.cfm?ID=5efd9c2b-d0b1-489b-a4c0-ac6322929904

LALONDE, STEVE

INMATE INFORMATION
Arrest Number: 500903422 Arrest Date: 04/03/2009
Race: W Sex: M DOB: 08/15/1966

Height: 510

Weight: 230 Hair: GRY Eyes: BRO
Arresting Agency: BROWARD SHERIFF'S OFFICE
* Location: Main Jail
* Visitation: INTK View Schedule
* Expected Release Date:

click to enlarge

For information about BSO's jail facilities including addresses and phone numbers, click here.

LALONDE, AMY

INMATE INFORMATION
Arrest Number: 500903421 Arrest Date: 04/03/2009
Race: W Sex: F DOB: 07/07/1967

Height: 507

Weight: 140 Hair: BLN Eyes: BLU
Arresting Agency: BROWARD SHERIFF'S OFFICE
* Location: Main Jail
* Visitation: INTK View Schedule
* Expected Release Date:

click to enlarge

For information about BSO's jail facilities including addresses and phone numbers, click here.
Respond to this report!
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#12 Consumer Comment

Capsouth LLC and Cap Fund

AUTHOR: John - Ashburn (U.S.A.)

Beware these are also 2 other names that they are going under as well.
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#13 Consumer Comment

Just a little more info

AUTHOR: Outsider Looking In - USA (U.S.A.)

Just to let everyone know...Steve and his wife were arrested...but let out on $500 bail. All of their computers, files, etc. were confiscated (or at least this is what an ex-employee has told me). Kind of funny for the amount of money they owe to people and the IRS and only have a pocket change bail. If you go to Broward.org and search the public court records....there are hundreds of judgments against these people. They have also swindled investors out of hundreds of thousands of dollars. Go to sunbiz.org and you can see all of the companies that are owned by the Lalonde's.....STAY AWAY FROM ALL OF THEM!!!!! They have a BBB rating of F on 95% of their companies! Just a word to the wise....always do research on companies before you deal with them....especially when it comes to your money.
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#14 Employee

untrue

AUTHOR: Mike Petroski - POMPANO (U.S.A.)

We sincerly apoligize for the way Al treated you ,this is why he no longer works for our company
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#15 Consumer Comment

RE: A little more info

AUTHOR: Outsider Looking In - USA (U.S.A.)

I am the one who wrote the "a little more info" comment. And, just to let everyone know. It is not only "AL" who was supposedly crooked there. It is Steve, Amy, and a long list of their employees. Just be very aware of these people and go to the websites that I suggested so that you can find all the info you need on these people. They need to be stopped ASAP!!!
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#16 Employee

Steve Lalonde - is in JAIL... It's finally over...

AUTHOR: Anonymous - Ft. Lauderdale (U.S.A.)

All the bogus posts berating everyone else and boasting himself will be over for at LEAST 5 years.  Why because Steve Lalonde can NO LONGER victimize ANOTHER person for at least 5 years.  The FTC has now frozen everything and those charges are coming down while they continue the investigation.  I think we're all hoping the 5 years will turn into 10-15 years because he caused a LIFETIME of damage to hundreds and hundreds of people.  He's not even the least remorseful if you can read all the "favorable" posts which were written by him.  Blaming everyone except himself and acting like we are all liars and we were the innocent victims of a very evil and ruthless man.

http://www.sun-sentinel.com/news/broward/fort-lauderdale/fl-lauderdale-mortgage-fraud-20091218,0,7112163.story

So long Steve.  I hope to enjoy 2010 and hope you will too in your cell with your toilet and bunk bed and bubba!

Good riddance you scumbag.
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