• Report: #1145111

Complaint Review: Allianz Global Assistance Travel Insurance

  • Submitted: Thu, May 08, 2014
  • Updated: Fri, May 09, 2014

  • Reported By: sbaker — California
Allianz Global Assistance Travel Insurance
Nationwide USA

Allianz Global Assistance Travel Insurance Allianz Global Assistance Travel Insurance, American Airlines, Travelocity, Kyak, Travel Zoo, Travel Insurance, Expedia Nationwide

*UPDATE Employee: HelpTeam

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Worst company ever. They will find any reason under the sun to no pay out a claim. Allianz Global Assistance is a giant scam for insurance promising you everything but delivering nothing. If you want to just throw money away this company is glad to take it. The customer service is terrible and god forbid you have a medical emergency they want to know everything about you medically so they can find any reason to not pay out as contracted. BEWARE THIS TERRIBLE COMPANY !!! don't waste your money !!

LOOK AT ALL THE BAD REVIEWS BELOW THEY ARE TOTALLY CORRECT !!

ANYTHING ABOVE ONE STAR IS MARKETING BY THIS COMPANY !!

DON"T TRUST THEM !! NOT U.S.A. COMPANY !!

JUST WANT TO SCAM MONEY FORM YOU !!


This report was posted on Ripoff Report on 05/08/2014 12:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/-Allianz-Global-Assistance-Travel-Insurance/nationwide/Allianz-Global-Assistance-Travel-Insurance-Allianz-Global-Assistance-Travel-Insurance-Am-1145111. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
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Updates & Rebuttals

#1 UPDATE Employee

HelpTeam

AUTHOR: Sarah - ()

Dear S Baker,

I am sincerely sorry the policy you purchased did not provide coverage for your particular circumstance and the customer services was unsatisfactory.

 

We want consumers to make an informed choice when it comes to purchasing insurance.  To this end, we provide a link to your policy in your confirmation email and offer a 10-day free look, so should you decide the coverage doesn’t work for you, you can obtain a full refund of your premium.  While we have designed our products to cover the most common unforeseen situations our customers might encounter, not all events and situations are ones which trigger coverage in our insurance programs.

 

If you would like someone to walk you through the policy or discuss your claim, please email the HelpTeam at Help.Team@allianzassistance.com.

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