This Company straight out lies and commits fraud by telling customers that they (Divinium AKA and formerly EZ Docs and Office Automation) were victims of a manufacturers dispute with Canon and now Sharp has agreed to allow this Company to sell their product. They further state , verbally and in writing, that there are Sharp credits to upgrade them from their current copier lease that is not being serviced. They are not being serviced because they don't have money to buy parts , not even toner.
So the customer is at their mercy to enter into a new agreement and buy out the old copier lease and the new payment is usually double the old payment to offset the buy out and new copier (s) and service agreement. The "SHARP CREDITS" or any other kind of dealer or manufacturer credits, IS A FLAT OUT LIE. A complete scam. The buy out is paid with post dated check that are written off an account that does not have sufficient funds to cover the check. The customer is stuck having to pay the new lease and the old one and has to file a suit to get the money they are owed.
It's quite complicated but actually really simple. If the banks that fund the new lease were not notified of the buy out and if the invoice that was used to fund the new lease is not consistent with what the customer actually received , it's bank fraud. If you are one of Grimaldi's victims, reply to this complaint and ask for help. A previous employee found out that a customer agreed to a copier lease for $165 per month and for a Kyocera with dealer credits to offset the $400.00 new payment. The contract was submitted to Marlin leasing for a Muratec.
The dealer does not have a license to sell Kyocera or service it and sent in an invoice for a copier he does have a license to sell but doesn't have a copiers to be delivered because they are over their line with the manufacturer and can't even pay cash for the copier until they are paid current. Hopefully they have been cut off as a dealer. Sounds simple but it's not. When the customer contacted Marlin and asked for a copy of the signed lease agreement, they were provided a copy and explained that they never signed that document and did not receive a Muratec.
In addition the payment was agreed at $165.00. When Grimaldi was questioned about the situation, he replied it was just a simple mistake and delivered the customer a Muratec copier and had to reduce the customers payment to $165.00 and had pay Marlin the overpayment. Marlin did not even cut him off after all of this was discovered. At least the customer was saved from being another defenseless victim. Hopefully Marlin has realized the corruption and stopped continuing to be a part of an obvious scam with people that clearly do not have any morals and will not stop until the State DA gets enough people to stand up for their rights and shut this down.
Enough victims can join together to not only stop this but cancel their current leases with the banks due to the certain sections that dealers have under the vendor program that clearly states "by the vendor failing to perform (and continuing to perform ) all of its obligations to the customer under the warranties given by Vendor concerning the property as discussed is sections, and by Vendor making oral or written agreements to customers outside of those set fourth in the Contracts without disclosing those agreements to (the lender) prior to its payment of the purchase price as discussed ,
the vendor is in default and under the default provisions in the program, the vendor is responsible to pay the lender and release the financial obligation from the customer. Again, I encourage , beg any customer to contact me if you are a victim and if you are considering doing business with this Company, don't. You have other options and knowing this is an every day occurrence with this Company, you can only blame yourself if you do not do research before doing business with this Company. If you are Bank considering working with this dealer, do the research.