• Report: #1083754

Complaint Review: Gigabyte USA

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  • Submitted: Wed, September 11, 2013
  • Updated: Wed, September 11, 2013

  • Reported By: Gary — West Palm Beach Florida
Gigabyte USA
, California USA

Gigabyte USA Low Quality Motherboards California

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  I recently purchased a Gigabyte GA-Z77-DS3H Motherboard for the computer I was building (I finished the build).   I just found out that this motherboard produces only 2-channel sound.  The manual states it will produce 5.1 and 7.1 Channel sound.  I have an Inspire 5.1 Creative Labs sound system.  This sound system works  on my last computer, which I still use as a back-up computer system.    I contacted Gigabyte USA about this, and they stated that this is normal. Normal ?   I told them about what is stated in the user manual, and they replied with updating the audio drivers.  Which I did, and didn't improve the situation.  I contacted them again, stating the same situation, and they replied, "Well....there's not much we can do......"    The main Corporate Office is in China, with a branch office in the United States.  Unfortunately,  I don't know the address.  I just have their telephone contact number.    I'll have to do the best I can with this motherboard, until I replace it with another brand.  I just want to let others in the computer arena know about this, so they don't fall into this mess like I did.   For the record, their contact telephone number is  :  (626) 854-9338

Thanks,

Gary Stanullwich


This report was posted on Ripoff Report on 09/11/2013 04:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/-Gigabyte-USA/California/Gigabyte-USA-Low-Quality-Motherboards-California-1083754. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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