• Report: #932332

Complaint Review: Irv's Luggage

  • Submitted: Fri, August 24, 2012
  • Updated: Tue, August 28, 2012

  • Reported By: Martinez — BEIJING Other China
Irv's Luggage
2200 Busse Road Mount Prospect, Illinois United States of America

Irv's Luggage IRV'S shipped wrong TUMI carry-on and won't assume the responsibility of shipping cost Mount Prospect, Illinois

*General Comment: Wrong Person

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 I am from China and I asked my friend to buy a TUMI carry-on 22060 (http://www.irvsluggage.com/itemd.asp?ItemNo=T3%2022060) on www.irvsluggage.com. Retail price of TUMI 22060 is $595. The order no. is W00682250000.
Three weeks later when I received the package. I find it's not the TUMI 22060, it's a TUMI 56016 (http://www.leatherbagsandmore.com/products/Tumi-T%252dTech-Bell-International-Wheeled-Office.html) whose retail price is $395.
When I wrote to IRV'S to ask for a return and the shipping cost ($200) between China and USA I was rejected.
I felt very angry, IRV'S LUGGAGE sent a wrong item to me and refused to pay for the shipping cost and their fault.
I didn't ask for any other compensate but the shipping cost and I was rejected.  I love to shopping at USA online stores but IRV'S LUGGAGE made me so disappointed!

This report was posted on Ripoff Report on 08/24/2012 10:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/-Irvs-Luggage/Mount-Prospect-Illinois-/Irvs-Luggage-IRVS-shipped-wrong-TUMI-carry-on-and-wont-assume-the-responsibility-of-s-932332. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 General Comment

Wrong Person

AUTHOR: Diana - (USA)

I filed 1 rip off report about a penny auciton website called Ragingbid.com.  I pulled up my account and found a complaint letter about luggage. 
I live in California and have no idea why there is a complaint report filed under my account.

Please remove this report from a woman in China.
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