- Report: #932332
Report - Rebuttal - Arbitrate
Complaint Review: Irv's Luggage
Irv's Luggage2200 Busse Road Mount Prospect, Illinois United States of America
Irv's Luggage IRV'S shipped wrong TUMI carry-on and won't assume the responsibility of shipping cost Mount Prospect, Illinois
*General Comment: Wrong Person
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Three weeks later when I received the package. I find it's not the TUMI 22060, it's a TUMI 56016 (http://www.leatherbagsandmore.com/products/Tumi-T%252dTech-Bell-International-Wheeled-Office.html) whose retail price is $395.
When I wrote to IRV'S to ask for a return and the shipping cost ($200) between China and USA I was rejected.
I felt very angry, IRV'S LUGGAGE sent a wrong item to me and refused to pay for the shipping cost and their fault.
I didn't ask for any other compensate but the shipping cost and I was rejected. I love to shopping at USA online stores but IRV'S LUGGAGE made me so disappointed!
This report was posted on Ripoff Report on 08/24/2012 10:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/-Irvs-Luggage/Mount-Prospect-Illinois-/Irvs-Luggage-IRVS-shipped-wrong-TUMI-carry-on-and-wont-assume-the-responsibility-of-s-932332. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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