- Report: #1045539
Report - Rebuttal - Arbitrate
Complaint Review: Ocwen
Ocwen1661 Worthington Road, Suite 100 West Palm Beach, Florida United States of America
Ocwen Option One Mortgage aka American Home Mortgage aka Homeward Residential aka Ocwen Big liars refuse to work w/me raised my mortgage payment beyond affordable and told me they will not modify West Palm Beach, Florida
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They will not work with you and put overwhelming ridiculious charges on the loan to make it unaffordable, or catch payments up. Tried to get loan modified. First time it was a flat NO. Them they pretend they are trying to help by requesting the same papers over and over(claiming papers were never submitted). If papers are not received by 12:00 noon. 12:01p.m. is too late and you will not be consider or papers not be looked at. R U serious. They go back to the collection grind.
BBB rates them with an F.
They have several company names, addresses and you can never call in to speak with an assigned agent, they will have to call you on their time. When they call, it is to collect a debt.
One agent was said to be assigned to my loan, I was never able to reach her after the assignment. Spoke with her one time. After that all I could do was leave a message on her VM and I never receive a call back from her. I constantly received calls from the company letting me know they are a debt collector.
When asked, who is the supervisor or CEO of the company, they become mechanical rebot The funds I have paid into these (this) companies trying to keep my home, the unexplained fees could have paid my mortgage balance to a minimum. How are they allowed to operate and no one stops them?
This report was posted on Ripoff Report on 04/23/2013 12:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/-Ocwen/West-Palm-Beach-Florida-33409/Ocwen-Option-One-Mortgage-aka-American-Home-Mortgage-aka-Homeward-Residential-aka-Ocwen-1045539. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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