- Report: #999172
Complaint Review: Rashidah Muhammad or be beau hair
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| Rashidah Muhammad or be beau hair www.bebeauhair.com
houston, Texas United States of America |
|
Rashidah Muhammad or be beau hair houston, Texas
*UPDATE Employee: We apologize for our Consultant in Texas
*Consumer Comment: I agree 100 percent!
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This report was posted on Ripoff Report on 01/18/2013 11:40 AM and is a permanent record located here: http://www.ripoffreport.com/r/-Rashidah-Muhammad-or-be-beau-hair/houston-Texas-/Rashidah-Muhammad-or-be-beau-hair-houston-Texas-999172. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 UPDATE Employee
We apologize for our Consultant in Texas
AUTHOR: Be Beau Hair - (United States of America)
SUBMITTED: Thursday, January 24, 2013
We apologize for your problem with one of our consultants in Houston, Texas. We were notified with the problem when we received your angry messages and post on our Facebook. We had no knowledge of your order or problem prior to that because Rashidah Muhammad is a third party distributor of Be Beau Hair. While she may sell Be Beau Hair, her sales and customers are kept separately. You ordered during the Christmas Holiday and your order was delayed due to the holiday season. You did not purchase from www.BeBeauHair.com you purchased from her site www.BeBeauHair-Amirah.com or through an invoice from PayPal. I spoke with you and Rashidah the morning I was notified about the situation. Ms. Muhammad's shipment package was stolen and she has an open case with USPS and she agreed to show you verification of so. I also agreed to help mediate the situation and in result, she agreed to refund you. That same day you opened up a PayPal dispute/claim and PayPal has refunded your money, or is in the process of doing so. www.BeBeauHair.com does not do refunds but we do exchanges. Our consultants policies are up to their discretion. I take responsibility for my consultants mistake, the customer is always right. Be Beau Hair, in no way shape or form steals from it's customer's. If you need confirmation that PayPal is refunding your money, please contact Ms. Muhammad. I will be in contact with you personally to send you the complimentary package that I agreed to send you when I spoke with you. If you need to contact me, please E-mail me at BeBeau@consultant.com
Best Regards,
Brielle Louise
#2 Consumer Comment
I agree 100 percent!
AUTHOR: Shaun1621 - (United States of America)
SUBMITTED: Wednesday, January 23, 2013
