• Report: #819522

Complaint Review: att/ yp.com/ yellowpages

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  • Submitted: Sat, January 07, 2012
  • Updated: Sat, January 07, 2012

  • Reported By: Mastercraftsman — natick Massachusetts United States of America
att/ yp.com/ yellowpages
100 1st Ave Charlestown, Massachusetts United States of America

att/ yp.com/ yellowpages What a shame::: A company like att/yellow pages, doing business like this, witth a sole intention to benefit oneself, themselves,another attempt to rob me... Charlestown, Massachusetts

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What a shame:::
 
A company  like att/yellow pages, doing business like this, with a sole intention to benefit oneself, themselves, My name is Frank a few months ago, purchasing an advertising package worth $ 1200.00 per month,  before the contract nice people would call me all the time,, I went to a meeting in their office (att/yellowpages) at the address >>
100 1st Ave
Charlestown, MA 02129 <<
I was very clear with my health and business goals,,, I'm bipolar and have a rare disease,   my immune system is broken, any change in my feelings,  of sadness or happiness,I get sick, I feel  unbearable pain , my head and my whole body swells, sometimes I sh*t in my pants for not having control of my physical reactions, I could die for not be able to
<<<breathe>>> I spoke with, Nolan and  Lolan's manager about it all ((Nolan salesperson # 01             (617) 580-4430      ),
 
Everything was clear,  I made clear about my health condition, and we agreed that all I would have  do was to contract Nolan , to downgrade to $ 1.00 minimum, I should call , att/yellowpages if I no longer wanted their services, or
downgrade it temporarily,  we agreement that i would be top in the region that includes Greater Boston ( Middlesex, Essex,Suffolk,Norfolk, Plymouth & Barnstable ) in about 150 websites networks, Nolan and his manager
showed me a map with the searches for my services during one month, with more than 23.000 searches, we also agreed in 400 guaranteed  clicks per months ( secured by a total of 4800 per year), while I was occupied with many projects, Nolan and his manager come to a project in the city of Jamaica Plain, MA between 6:30 and 7:00 in the morning with a
contractor for me to sign, and receive input of $1,200,00 then I asked to build a website ,, Nolan told me it would be $89.00 , it was clear it would be one time fee, not per month , as i know how to work with html, I knew that a website with 5 pages  could be fixed with just hours of work ,with a minimum cost for those who already have a website builder ..
then I made it clear that I would buy the domain name http://mastercraftsman.us,The website should be a copy of this website (http://www.annapolispainting.com/)  we also agreed that the advertising would be undertaken at the same time, only a few days passed  someone with this email >> rbarinaga@atti.com  come to contact me,  i said  again that the domain name would be www.mastercraftsman.us I would buy it on my own  it would be important for me to have control of the
domain,, only a few days later someone called me, and then everything had already changed, he told me that I only had 3700 guaranteed click (308.33 per month, with a shortage of 92.77 per month) so I called Nolan to complain , than checked if I was in the top of yellowpages/yp.com as agreed, their was another list on top, my Listing was second not 1 first as
agreed,  I contacted Nolan again, I waited a few days then I started calling the office< no one returned> . also I
contacted the general office :::::

Hello Mr. xxxxx

We have emailed the Sales Mgr. to contact you regarding your complaint.  Please allow 24 to 48 hours.  Please contact us if no one contacts you.

Your confirmation number is 02861400

Thank you

Customer Care

YP.com

PH:             (866) 570-8863       option 2
Customer_Care@attinteractive.com

  again

Hello,

This e-mail is to verify that an e-mail has been sent for your representative, Nolan Boike & his manager, Kent Johnson to get in contact with you regarding your program. Please allow 24-48 hours for the return contact.

Thank you,

Customer Care

YP.COM

PH:             (866) 570-8863       option 2

Customer_Care@attinteractive.com
 
the struggle continues, then a certain man called me, I made it clear that their service do not work for me, as I am sick (already mentioned) I can not deal with them anymore for   of lack of confidence matter,  if I have to deal with it. them I'd get sick again, we agreed that he would close my account,  today January 7th 2012, my list is at the top, also at google adwords , another attempt to rob me, if they wanted to make it right, they would have made at the begin ...

I'll call the office again , if they do not solve it , I'll take att / yellowpages to small claims..

This report was posted on Ripoff Report on 01/07/2012 09:34 PM and is a permanent record located here: http://www.ripoffreport.com/r/-att-ypcom-yellowpages/Charlestown-Massachusetts-02129/att-ypcom-yellowpages-What-a-shame-A-company-like-attyellow-pages-doing-busine-819522. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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