• Report: #1113254

Complaint Review: Cooking Pleasures

  • Submitted: Mon, January 06, 2014
  • Updated: Mon, January 06, 2014

  • Reported By: Squaw14 — durant Oklahoma
Cooking Pleasures
12301 Whitewater Dr. Minnetonka, Minnesota USA

Cooking Pleasures North American Membership Group refuse to cancel and continue to take 90 from discover card Minnetonka Minnesota

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It is best you read email sent to NAMGhq@namginc.com or Cooking Pleasures or North American Membership Group

Today we are posting North American Membership Group Cooking Pleasures on Ripoff.  Since before New Years eve we have talk and talked to supervisors about u taking 89 out of my husband’s discover card.  You were told back in the beginning of December to cancel membership and the 2 qt pot was sent back costing us 12.00 for an pot/item we never ordered.  That 89 was refunded.  Then the end of December  12/21 – you sent a third pot and took another 89 dollars out of my account.  We have been trying to get to to refund that 89.
I personally want to thank you as that made it so my husband had no money to buy me a Christmas present. We are seniors and on a limited income.  Again you said this was refunded, wrong  it is still on his card. 
 
Now today, the girl said the pot was sent on 1/6/2014  daaaaa  today is 1/6/2014 and that u will refund after we send pot back.
 
1. you were told cancel and send no more pots on 12/14
2, you have already cost us 12 to send 2nd pot back.
3.  you charged a 3rd pot after account canceled.
4. you then send another pot out on 1/6/2014 which is today and after being told multiple times cancel and refund.  You promised to take care of this matter.
5. Do not send us anything from Cooking PLeasures ever 
6. Do not charge discover card again we have reported you to discover card as a scam 
 
GEORGE D. R**** 
 
From: Temple
Sent: Saturday, January 04, 2014 9:28 AM
To: Temple
Subject: Re: scam Jamie Ring
 
you still have 89.95 taken out of account on 12/31 that you were told 12/6 not to and cancel account. 
Date: Sun, 15 Dec 2013 07:00:33 -0600
>
>
> Dear George R****:
>
> Good Morning Mr. R****,My name is Jamie Ring from North American Membership Group. This email is in concerns to your most recent call to our offices. Our apologies that there was such a delay in response, as we have been pretty busy. Unfortunately we are only able to refund the exact amount we charged you, which was $89.90. If you like you can speak with your financial institution about the over draft charges, again we apologize for the inconvenience. If you have any further questions please feel free to contact our offices. Thank you again for your membership with North American Membership GroupJamie Ring, Customer Support Supervisor NAOG
>
>
We have gone through this with you 2 times noww.  The last time assured membership canceled to cooking pleasure
Today you again took 89.90 out of account only this time no cookware for me to send back.  However our food-gas and 3 meds were going to be charged to my discover card – now er have 30 dollars for foos gas meds until 1-3/2014 because of your scam
 
Date: Sun, 15 Dec 2013 07:00:33 -0600
>
>
> Dear George R****:
>
> Good Morning Mr. R****,My name is Jamie Ring from North American Membership Group. This email is in concerns to your most recent call to our offices. Our apologies that there was such a delay in response, as we have been pretty busy. Unfortunately we are only able to refund the exact amount we charged you, which was $89.90. If you like you can speak with your financial institution about the over draft charges, again we apologize for the inconvenience. If you have any further questions please feel free to contact our offices. Thank you again for your membership with North American Membership GroupJamie Ring, Customer Support Supervisor NAOG
 
 
Sent: Monday, December 30, 2013 10:27 AM
Subject: scam Jamie Ring
 
Please find a copy of letter sent to me

We have gone through this with you 2 times noww.  The last time assured membership canceled to cooking pleasure
Today you again took 89.90 out of account only this time no cookware for me to send back.  However our food-gas and 3 meds were going to be charged to my discover card – now er have 30 dollars for foos gas meds until 1-3/2014 because of your scam

This report was posted on Ripoff Report on 01/06/2014 10:20 AM and is a permanent record located here: http://www.ripoffreport.com/r/-Cooking-Pleasures/Minnetonka-Minnesota-55343-/Cooking-Pleasures-North-American-Membership-Group-refuse-to-cancel-and-continue-to-take-1113254. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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