edible-arrangements My order not delivered, could not contact anyone about my order,order status changed back to pending salisbury, Maryland

I ordered a gift for valentine's day for my aunt, went through all the ordering steps using the online store. i am in OK and my aunt is in MD, i paid with a credit card got my receipt and a email confirmation, i clicked the link to track and it said the order was received by the store ok , come valentines day it is now 7:57 pm in MD and still not items delivered. i have been trying to contact the store for the past 4 hours and all i get is a busy signal on the line. i called the 877 number form the website i get the same thing,

 i then tried calling the corporate office now the phone is ringing but that's all it did no voice mail or anything , these people have my money but i have no product. i filled on the order request form three time today and still not gotten a response back at all. this company is horrible , no way of getting a hold of someone dealing with your money when they fail to deliver and will not contact you back. i will be filing a report to the better business about this and will be looking to get my money back as well. this was my first and last time using this company and i am going to let everyone i know how bad the  service is.