• Report: #839206

Complaint Review: edible-arrangements

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  • Submitted: Tue, February 14, 2012
  • Updated: Tue, February 14, 2012

  • Reported By: tech 44 — Tulsa Oklahoma United States of America
edible-arrangements
Mill Pond Village 701 East Naylor Mill Rd STE C salisbury, Maryland United States of America

edible-arrangements My order not delivered, could not contact anyone about my order,order status changed back to pending salisbury, Maryland

*Author of original report: just getting a call back

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I ordered a gift for valentine's day for my aunt, went through all the ordering steps using the online store. i am in OK and my aunt is in MD, i paid with a credit card got my receipt and a email confirmation, i clicked the link to track and it said the order was received by the store ok , come valentines day it is now 7:57 pm in MD and still not items delivered. i have been trying to contact the store for the past 4 hours and all i get is a busy signal on the line. i called the 877 number form the website i get the same thing,

 i then tried calling the corporate office now the phone is ringing but that's all it did no voice mail or anything , these people have my money but i have no product. i filled on the order request form three time today and still not gotten a response back at all. this company is horrible , no way of getting a hold of someone dealing with your money when they fail to deliver and will not contact you back. i will be filing a report to the better business about this and will be looking to get my money back as well. this was my first and last time using this company and i am going to let everyone i know how bad the  service is. 

This report was posted on Ripoff Report on 02/14/2012 06:03 PM and is a permanent record located here: http://www.ripoffreport.com/r/-edible-arrangements/salisbury-Maryland-21801/edible-arrangements-My-order-not-delivered-could-not-contact-anyone-about-my-orderorde-839206. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

just getting a call back

AUTHOR: tech 44 - (United States of America)

After hours of trying to contact the company i just get a call telling me that they are making deliveries until 9pm and that they got my messages but why so long to get back to me about it hours later ,stll i will not be ordering anything else
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