- Report: #1083861
Report - Rebuttal - Arbitrate
Complaint Review: ourisman volkswagen mazda Rockville
ourisman volkswagen mazda Rockville: 801 Rockville Pike, Rockville, Maryland USA
ourisman volkswagen mazda Rockville Collision/Body Repairs - Ourisman of Rockville | Caution, be aware of Ourisman Volkswagen & Mazda of Rockville and their Collision Center. Rockville Maryland
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
Caution, be aware of Ourisman Volkswagen & Mazda of Rockville and their Collision Center. My vehicle was stolen from inside the shop with my own keys and totaled. They claim that they are not responsible for any damages that occurred.
On Wednesday July 10, 2013, I dropped my car at the Ourisman Collision Center for a core support repair, they said it would take about one week. On Wednesday July 17, I received a call that my car had been stolen and given one version of events. I went to the shop on Thursday July 18, and was told a different version. According to the manager some one had removed a pane of glass from the bay door, opened the shop and walked through all the bays, about 4 or so, and found my Mini without a bumper. My keys were not left in the vehicle, but were placed on the techs tool box. When the car was driven out of the shop, they closed the bay door and replaced the glass that they had removed. [continued below]....
I am writing this to just warn people and make them aware that this is in the realm of possibilities and to always check on the liability policies when dropping off the car. According to consumer Affairs in Montgomery county the standard under the law is they should take reasonable care of your vehicle.
They don't have to have alarms, lock boxes were they keep keys or cameras, so leaving keys is dangerous.
You need to prove beyond a doubt that they were negligent.
There is no protection, as a consumer, so I ask is this correct? I was lucky I have an amazing insurance company, and gold plated policy, they were great. But not all have this.
This report was posted on Ripoff Report on 09/12/2013 06:04 AM and is a permanent record located here: http://www.ripoffreport.com/r/-ourisman-volkswagen-mazda-Rockville/Rockville-Maryland-20817/ourisman-volkswagen-mazda-Rockville-CollisionBody-Repairs-Ourisman-of-Rockville-Caut-1083861. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.