- Report: #1143127
Report - Rebuttal - Arbitrate
Rush Card, another super consumer rip-off void of checks and balances Springfield Ohio
*Author of original report: The Greendot people gave the money back
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On 3/15/14 I, Kenny Hendrick, enter Family Dollar Store to purchase a Rush (like Greedot card) card and make a disbursement of 400.00 + Fee.
Upon activation of the card in the name of : Springfield Computers which activated fine, was the following day declined.
Calling the same day to ascertain the wherewithal of the status of the card, I am told they will send a check in the mail for the full amount and that I cannot use the name springfield computers (which is the name on the sign out front and is locally known as springfield computers but is owned by Baldino Computer Repair (in Springfield). Our motive in using the name rather than my personal name is so that if I send someone out to the corner store for supplies that the name will not stop the person's purchase (i.e. I cannot leave and haven't driven in over a decade).
16 Days later, On 3/31/14 I receive a check but instead of my name, as asked by the person making the telephone confirmation of the check process with me, I receive a check of 409.95 payable to springfield computers. During the call I am told to hang tight a new check is on the way in my own name (that just happens to go along with the social security number, address, city, d.0.b. etc.)
More than another month later, 5/1/14 I just HAPPEN to be cleaning when I find this check and wondered aloud as to where the hell is the check they said they were going re-make in my name and send as the replacement?
Upon calling, they said before the check could be re-issued out that I need to download a dispute letter from their website and supply a copy of the original receipt.
So, after an hour of digging through mounds of receipts I have what is believed to be the right receipt but decide to call up and verify the receipt before bothering to locate a scanner and ....a fax machine....like when are we going back to the phone-age anyway?
The Rush Card representative informs me, “Oh no, we don't need a dispute letter; we need a copy of your driver's license and a copy of the original receipt and we'll need the card mailed back (the one that was never used but is already canceled at their end) and a scan of the original card with a piece of paper beside it with this reference number (she gives me the lengthy reference number)....!!!!!!!
Now I began to ponder out some good points, like: Why is it that corporations can profiteer, extort, manipulate, and steal (yes steal, by keeping me from what is rightfully mine is stealing), Why tell me two months ago that they would be sending me another check in my name since they are the ones that made the mistake of sending the first check in another name than that which they required of me, and not send it....and if there were other requisites/revelations that prevented said check then why wouldn't I receive some sort of call or email or any of the ethical effort one might take to ensure that the rightful owner receive their own money?
If anyone out there knows of some answers/suggestions please feel free to contact me at:
This report was posted on Ripoff Report on 04/30/2014 11:24 PM and is a permanent record located here: http://www.ripoffreport.com/r//Springfield-Ohio-45503/nbspRush-Card-another-super-consumer-rip-off-void-of-checks-and-balances-Springfield-Oh-1143127. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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