Complaint Review: 1 & 1 Internet - Internet
- 1 & 1 Internet Internet United States of America
- Phone:
- Web: www.1&1.com
- Category:
1 & 1 Internet Erroneous Billing for services not used Internet
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I tested 1&1's web hosting plan, thought all was free, provided my creidt card, was billed for six months service, didn't use the product, conceded that i was screwed and didn't read the fine print so I ate the six month charge, then six months later i get charged six more months of service and never used the web services, i contested and they said i should have read the fine print (located where?), the bill went to the credit collection agency, now i am fighting with them over $29, 1@1 is hell bent on collecting for something i didn't use and their activity logs verify no use, there are hosting services like fatcow and web.com that are just as good and less costly and i doubt they would be so anti-cutomer service
This report was posted on Ripoff Report on 01/21/2010 12:37 PM and is a permanent record located here: https://www.ripoffreport.com/reports/1-1-internet/internet/1-1-internet-erroneous-billing-for-services-not-used-internet-557945. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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