- Report: #1091200
Report - Rebuttal - Arbitrate
Complaint Review: 1 800 Coffee
1 800 CoffeeEast Elmhurst, New York USA
1 800 Coffee Elliot Thomas Breach of Contract ans Agreement East Elmhurst New York
*Author of original report: Sent a used machine!
*Author of original report: Elliot Thomas contiues his unprofessional and unethical ways.
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On 09.04.2013, I paid $15,000.00 to 1 800 Coffee for 4 coffee vending machines. The agreement contained the following provisons in wrtiting and verbally by Elliot Thomas.
1) Machines to be delivered to my residence the week of September 9-13, 2013.
2) I would receive free first time product and cups for all four machines.
3) I would receive free in person training from 1 800 Coffee.
4) The machines would be placed in four different procured sites that Elliot Thomas had described over the phone to me, had me select which ones I wanted, before making final payment.
5) All four machines would be delivered to said procured sites by 1 800 Coffee.
So far this has been the outcome of this ongoing nightmare;
1) 3 of the machines were delivered on 09.27.2013. I had to help Estes driver carry all 6 crates to second floor residence. The forth machine finally arrived on 10.10.2013.
2) I have not received either the free first time product or cups for any of the machines.
3) No training provided. I was sent an email from the "Importer" of the machines instructing me to "watch" a 9 step Youtube video on how to set up the machines.
4) I had repeatedly asked Salesperson (who is the single biggest LIAR I have ever encountered) Elliot Thomas for the procurement site information. I asked him at least a dozen times for the information and he ignored every request. I found out why yesterday. I received an email from Hot Vending Drinks which is a marketing company that is supposed to send me "locations" of companies/properties that are interested in having a coffee vending machine. I THEN HAVE TO CONTACT THESE COMPANIES AND SECURE THE PROCUREMENT DEAL. 1 800 Coffee has done nothing but lie to me with regards to procurement sites among many, many other things.
5) I have no idea who, what or when these machines will ever be delivered to a procured site.
This entire experience with Elliot Thomas and 1 800 Coffee has been a stressful nightmare. Elliot is the single most unethical, unprofessional person I have ever encountered. You can believe about 3% of what he tells you. The rest is lies, lies, lies and more lies. He also told me that these machines accept dollar bills, they DO NOT. I have no free first time product or cups, no procured sites, 8 extremely large crates taking up space in my residence and I AM OUT $15,000.00 TO 1 800 COFFEE AND ELLIOT THOMAS. DO NOT EVER DO BUSINESS WITH THIS COMPANY. They lie and fail to do as promised. I will probably have to pursue legal action for Breach of Contract. I also have on file a complaint with the BBB of New York. The complaint ID # is 9759050.
This report was posted on Ripoff Report on 10/11/2013 09:56 AM and is a permanent record located here: http://www.ripoffreport.com/r/1-800-Coffee/East-Elmhurst-New-York-11370/1-800-Coffee-Elliot-Thomas-Breach-of-Contract-ans-Agreement-East-Elmhurst-New-York-1091200. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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