• Report: #991151

Complaint Review: 1-888-petslife

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  • Submitted: Fri, January 04, 2013
  • Updated: Fri, January 04, 2013

  • Reported By: jdragonheart — Glenn Heights Texas United States of America
1-888-petslife
101 Briny Avenue #2002C, Pompano Beach, Florida 33062 Internet United States of America

1-888-petslife petslife, inc order never arrived; they promised a refund but it never came Internet

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do not confuse these people with 1-800-petmeds, who are wonderful and even wrote me consolation when my marty-dog died.

in august of 2012, i ordered flea and heart medication, totalling 111.38. neither ever arrived. in october, after days of trying and hours on hold, i finally spoke to a human who assurred me she would send my concern to accounting and they would refund my money.

since then, i have written to them six times.  i've never been able to get through on the phone again; it just leaves me on hold forever and then hangs up.

i turned it over to the better business bureau in november. they went through their channels and contacted me to say they had never been able to contact the company.  so i wrote them again this morning (dec. 29).  i'll be surprised if i hear anything.

 
this is how the better business bureau has them listed:

 
THIS BUSINESS IS NOT BBB ACCREDITED

Petslife,
Inc.

Find a Location

(888) 738-7543View Additional Phone Numbers101 Briny Avenue #2002C, Pompano Beach, FL 33062http://www.petsliferx.comView Additional Web Addresses


On a scale of A+ to F --F
Reason for RatingBBB
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This report was posted on Ripoff Report on 01/04/2013 08:47 AM and is a permanent record located here: http://www.ripoffreport.com/r/1-888-petslife/internet/1-888-petslife-petslife-inc-order-never-arrived-they-promised-a-refund-but-it-never-came-991151. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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